Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
2
2
years of professional experience
Work History
Human Resources Analyst
Medihumana Colombia S.A.
11.2018 - 05.2019
Streamlined HR processes by implementing new software tools and automating manual tasks.
Enhanced employee engagement with the development and execution of targeted communication strategies.
Reduced turnover rates by analyzing exit interview data and recommending actionable improvements.
Optimized talent acquisition through the implementation of innovative recruiting methods and channels.
Improved onboarding experience for new hires with a comprehensive orientation program and ongoing support.
Participated in mergers and acquisitions activities including due diligence assessments and integration of acquired personnel.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Support Worker
Fundacion Albergue Infantil Mamá Yolanda
01.2019 - 04.2019
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
Established trusting relationships with clients and their families through empathetic communication and active listening.
Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Promoted community integration by providing extensive physical, emotional and social support.
Human Resources Assistant
Medihumana Colombia S.A.
08.2017 - 11.2018
Improved employee satisfaction by developing and implementing new HR policies and procedures.
Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
Coordinated employee training programs to promote professional development and skill enhancement.
Facilitated open lines of communication between management and staff, fostering a positive work environment.
Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
Supported HR Manager in strategic planning sessions focused on organizational development and growth.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Created job descriptions on boards for vacant jobs.