Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea Sibanda

Melton South,VIC

Summary

I would say I’m a motivated and hardworking hospitality professional with over 2 years’ experience in café and customer service roles. Passionate about delivering excellent service, working in fast-paced environments, and building positive rapport with customers. RSA certified and eager to bring my skills to a dynamic bar team. Available for evening and weekend shifts.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista & Cashier

Groundworks Café
08.2024 - 01.2025
  • Prepared and served a variety of beverages efficiently during high-volume periods.
  • Operated POS systems accurately, handling cash and EFTPOS transactions.
  • Assisted with opening and closing procedures independently and as part of a team.

Crew Member

McDonald’s / Burger Haven
05.2023 - 12.2023
  • Operated registers, upsold products, and ensured a clean and organised service area.
  • Developed strong multitasking skills during busy service hours.
  • Handled food and drink preparation in a fast-paced environment.

Café Assistant

Red Rose Café
03.2022 - 12.2022
  • Supported café operations including table service, cleaning, and customer service.
  • Helped with minor beverage preparation and stock maintenance.

Education

Bachelor of Science -

La Trobe University
Melbourne, VIC
02-2025

Skills

  • Cash Handling
  • POS Operation
  • Drink Preparation
  • Customer Service Excellence
  • Working Under Pressure
  • Knowledge of RSA Guidelines
  • Teamwork
  • Communication
  • Stocking and Inventory Management
  • Late Night Availability
  • Weekend Availability

Certification

Responsible Services of Alcohol(RSA) Certificate

Timeline

Barista & Cashier

Groundworks Café
08.2024 - 01.2025

Crew Member

McDonald’s / Burger Haven
05.2023 - 12.2023

Café Assistant

Red Rose Café
03.2022 - 12.2022

Bachelor of Science -

La Trobe University

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Andrea Sibanda