Andrea Traversa
Alkimos
Summary
I am an experienced Venue Manager with a rich background in both the hospitality and arts industries. My career includes key roles as a Venue Manager and Art Director, where I developed a strong foundation in creative direction and event management. I am goal-oriented, with a proven ability to lead teams, manage complex projects, and exceed expectations in every task I undertake. www.andreatraversa.com
Overview
13
13
years of professional experience
Work History
Venue Manager
The Amberton Beach Bar Kitchen
02.2022 - Current
- Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
- Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
- Supervised events from start to finish using effective crowd control methods.
- Maintained updated knowledge of industry trends, competitor offerings, and market demands to inform strategic decisions about future event offerings at the venue.
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
- Conducted regular venue maintenance checks and oversaw repairs as needed, maintaining a safe and visually appealing environment for guests.
- Collaborated with marketing team to promote the venue through social media campaigns, resulting in increased brand awareness.
- Team development.
- Reduced operational risks while organizing data to forecast performance trends.
- Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.
Venue Manager / Consultant
Amuni Port Coogee
07.2022 - 01.2023
- Provided expert guidance and support during the opening of a Mediterranean-themed restaurant.
- Assisted in developing operational strategies, staff training, and ensuring a smooth launch, contributing to the successful establishment of the restaurant in the local market.
- Developed and implemented a unique beverage program, carefully curated to complement the Mediterranean menu, enhancing the overall dining experience.
Assistant Venue Manager/ Bar Manager
Federal Boutique Hotel
08.2021 - 08.2022
- Enhanced customer satisfaction by providing top-notch service and addressing concerns promptly.
- Resolved any operational challenges that arose during events by implementing effective problem-solving techniques quickly and efficiently.
- Managed event logistics and operations.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Brainstormed and implemented creative event concepts and themes.
- Coordinated schedules and timelines for events.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Coordinated and managed events featuring national and international DJs, ensuring seamless execution and high-quality guest experience
- Mentored and trained staff members to ensure exceptional customer service standards.
- Crafted special drink and cocktail menu items for seasonal offerings.
Duty Manager
The Old Synagogue
12.2019 - 02.2021
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
- Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
Senior Art Director
Run Multimedia Srl
04.2011 - 03.2016
- Contributed to creative process through original ideas and inspiration
- Developed artistic visual products while working within defined technical constraints
- Managed all art and office supply needs for art department
- Researched drawings of characters and environmental elements for inspiration
- Created storyboards, 3D models, animation and visual effects to meet design goals
- Researched industry trends and evaluated competitive products
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
Props Stylist/Production Designer
Edizioni Condé Nast S.P.A.
2009 - 2016
- Set decoration
- Prop master
- Prop research
- Planned and prepared for all on-location and studio shoots
- Generated new ideas with limited direction and varied internal client needs
- Presented projects to internal clients
- Consulted with clients to discuss preferences, styles, and ideas for commissions
- Resolved client concerns quickly and professionally
Art Director
Fabrica
09.2011 - 01.2013
- Collaborated with Alfio Pozzoni on the innovative "Benetton Live Windows" digital signage project, developed by Fabrica for Benetton flagship stores.
- Worked with Ban Ki-moon and the United Nations Organization on the project, aligning the creative direction with global themes and social initiatives.
- The project was recognized with the prestigious Gold Apex Award in the Retail 2012 category by a jury of industry journalists.
- Worked at "Lanasutra" project by Erik Ravelo for Fabrica
- Generated new ideas with limited direction and varied internal client needs
- Managed creative projects from concept to completion while managing outside vendors
- Organized and created shooting schedules for graphic design team, supervising the progress of projects from production to post production
- Collaborated with engineering on various web, mobile and tablet application interfaces
- Developed artistic visual products while working within defined technical constraints
- Collaborated with production on task list creation to meet overall project goals on time
- Developed art and design concepts
Education
Diploma - 3d Animation And Visual Effects
Diploma
CG Spectrum 06.2020
Certificate IV - Marketing And Communication
Kingston International College
Highgate, WA2019
IELTS Melbourne
Melbourne, VIC2018
Diploma -
Quelli Di Grock S.C. Arl
Milano, Lombardia2012
High School Diploma - undefined
Bertarelli
Milano, Lombardia2007
Skills
- Relationship Building
- Writing and verbal communication
- Event Promotion
- Event planning and management
- Facility Maintenance
- Health and safety compliance
- Crowd Control
- Staff Management
- Advertising and marketing
- Audio-Visual Management
References
Available upon request
Timeline
Venue Manager / Consultant
Amuni Port Coogee
07.2022 - 01.2023
Venue Manager
The Amberton Beach Bar Kitchen
02.2022 - Current
Assistant Venue Manager/ Bar Manager
Federal Boutique Hotel
08.2021 - 08.2022
Duty Manager
The Old Synagogue
12.2019 - 02.2021
Art Director
Fabrica
09.2011 - 01.2013
Senior Art Director
Run Multimedia Srl
04.2011 - 03.2016
Props Stylist/Production Designer
Edizioni Condé Nast S.P.A.
2009 - 2016
Diploma - 3d Animation And Visual Effects
Diploma
Certificate IV - Marketing And Communication
Kingston International College
IELTS Melbourne
Diploma -
Quelli Di Grock S.C. Arl
High School Diploma - undefined
Bertarelli
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