Andrea Zamora Angeles
Wollongong,Australia
Summary
Detail-oriented Communications graduate with experience in customer service, medical office administration, and content creation. Skilled in multitasking in fast-paced settings and adept at using digital tools like Adobe Suite and Microsoft Office to streamline operations and enhance project outcomes. Proven ability to resolve customer issues effectively and contribute to team goals with a focus on operational efficiency.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Xonacatlan Clinic Laboratory
Xonacatlán, Mexico
01.2024 - 08.2024
- Efficiently managed patient check-ins and updated records, ensuring high accuracy in patient data.
- Spearheaded the filing and electronic organization of medical records, enhancing office operational efficiency.
- Fielded incoming calls with professionalism, addressing patient inquiries and facilitating communication between departments.
- Supported inventory management through meticulous record-keeping and inventory audits.
- Maintained accurate records of inventory levels and stock movements.
Intern
Radio Station Ibero 90.9 / Iberoamerican Magazine of Communication
Mexico City, Mexico
06.2021 - 05.2023
- Contributed to content creation and marketing material development, boosting audience engagement for Radio Station Ibero 90.9 and Iberoamerican Magazine of Communication.
- Collaborated on program operations.
- Read, reviewed, and selected papers for the 40th, 41st, and 42nd volumes of the magazine.
Education
Bachelor's Degree - Communications
Universidad Iberoamericana
Mexico City12-2023
Diploma - Marketing and comunication
Greystone College
Sydney12-2025
Skills
- Office Administration
- Customer Service Excellence
- Team Collaboration
- Efficient Multitasking
- Digital Content Creation
- Proficient in Adobe InDesign, Audition, Photoshop, DaVinci Resolve
- Microsoft Office Excel, Word, PowerPoint management
- Mail Management
- Paperwork Processing
Languages
Spanish
Native/ Bilingual
Timeline
Medical Receptionist
Xonacatlan Clinic Laboratory
01.2024 - 08.2024
Intern
Radio Station Ibero 90.9 / Iberoamerican Magazine of Communication
06.2021 - 05.2023
Bachelor's Degree - Communications
Universidad Iberoamericana
Diploma - Marketing and comunication
Greystone College
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