Outgoing, charismatic and friendly worker with excellent interpersonal communicational skills. Quick learner and good memory. Excellent customer service. Remains calm in problem-solving. Team-work oriented.
Overview
3
3
years of professional experience
Work History
Barista
Barret's Bakery
2023.03 - 2023.09
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Recommended products based on solid understanding of individual customer needs and preferences.
Maintained supply levels in counter and customer areas to meet typical demands.
Pleasantly interacted with 3 or more customers during hectic periods to promote fun, positive environment.
Cleaned counters, machines, utensils and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Waitress
Jungle Bird
2023.01 - 2023.03
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials, and took drink orders.
Bussed and reset tables to keep dining room and work areas clean.
Waitress
Blue Jar
2022.08 - 2022.12
Kept server areas clean and stocked to increase efficiency while working tables.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Greeted 10 to 20 extra new customers, with no available tables, put them in cue, discussed specials, and took drink orders.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Reset tables to keep dining room and work areas clean.
Barista
Café Moscato
2021.01 - 2021.09
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Recommended products based on solid understanding of individual customer needs and preferences.
Explained beverage preparation and offered samples to help customers choose ideal items.
Education
English Teacher And Degree in Education - Applied Linguistics
Universidad Met. De Ciencias De La Educacion
Chile
06.2021
High School Diploma -
Colegio Divina Pastora
Chile
12.2011
Skills
Good at team work
Remarkable customer service
Food Preparation and Safety
Quick learner
Barista skills
Excellent Memory
Great at Problem-Solving
Creative
Ability to Adapt
Accomplishments
Served individually made coffee drinks to over 200 customers daily.
Memorized ingredients and recipes for 18 specialty drinks.
Resolved product issue through consumer testing.
Graduated University with remarkable grades.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Barret's Bakery
2023.03 - 2023.09
Waitress
Jungle Bird
2023.01 - 2023.03
Waitress
Blue Jar
2022.08 - 2022.12
Barista
Café Moscato
2021.01 - 2021.09
English Teacher And Degree in Education - Applied Linguistics
Universidad Met. De Ciencias De La Educacion
High School Diploma -
Colegio Divina Pastora
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