Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Certification
References
Timeline
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ANDREA    ALICE NORRITO

ANDREA ALICE NORRITO

CAMP HILL,Australia

Summary

Hospitality professional with 15 years of experience in guest service and 6 months in office administration. Expertise in customer relations, team coordination, and operational management. Demonstrates strong organizational skills, reliability, and adaptability, complemented by effective communication and problem-solving capabilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Office Assistant

Co.As.It
Brisbane, QLD
06.2025 - 12.2025
  • Delivered comprehensive administrative support, including copying, scanning, and filing documents.
  • Executed accurate data entry into multiple computer systems with efficiency.
  • Handled incoming calls professionally, directing inquiries to relevant personnel.
  • Organized files and developed spreadsheets to enhance workflow effectiveness.
  • Managed office supply inventory and placed orders as necessary.

Cook

ARCARE
SEVEN HILLS, QLD
08.2024 - 05.2025
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Received and stored food and supplies.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.

.

Restaurant Manager

La Pinsa
Paddington, Australia
07.2023 - 12.2024
  • Ensured compliance with all food safety regulations and sanitation standards
  • Supervised and trained staff in customer service, food handling, and safety protocols
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control

Sales Assistant

ALDI
Elanora, Australia
01.2022 - 07.2023
  • Helped customers find specific products, answered questions and offered product advice
  • Accepted and completed cash, check and credit card payments
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items

Restaurant Manager

LA PINSA
Paddington, Australia
12.2019 - 01.2022
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
  • Scheduled and directed staff in daily work assignments to maximize productivity
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations
  • Merchandising proficiency
  • Processing payments
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day
  • Managed accounts payable, accounts receivable and payroll
  • Updated computer systems with new pricing and daily food specials

Education

High School Diploma -

Europa Unita
Chivasso
07.2010

Skills

  • Customer service
  • Food handling
  • Safety protocols
  • Scheduling
  • Budgeting
  • Inventory control
  • Cash handling
  • Credit card processing
  • Merchandising
  • Product advice
  • Stock monitoring
  • Interpersonal skills
  • Productivity maximization
  • Training
  • Administrative work
  • Inventory accuracy
  • POS terminal operation
  • Data entry

Additional Information

RSA QLD / NSW, FOOD SAFETY SUPERVISOR ACCREDITATION, FULL DRIVING LICENSE, OWN TRANSPORT, REFERENCES UPON REQUEST

Languages

  • Italian, Native/Bilingual
  • English, Professional

Certification

  • RSA QLD
  • RSA NSW
  • NDIS CARD
  • FULL DRIVING LICENCE

References

References available upon request.

Timeline

Office Assistant

Co.As.It
06.2025 - 12.2025

Cook

ARCARE
08.2024 - 05.2025

Restaurant Manager

La Pinsa
07.2023 - 12.2024

Sales Assistant

ALDI
01.2022 - 07.2023

Restaurant Manager

LA PINSA
12.2019 - 01.2022

High School Diploma -

Europa Unita
ANDREA ALICE NORRITO