Liez 'Andrés' Engracia

• Open & close of premises, daily management across client bookings, in-bound appointment calls and calendar schedules on CLINIKO booking software
• Administrative tasks including data entry, SOAP chart allocation, package deliveries and processed health fund rebates on HICAP terminal
• Retail sales, merchandising and knowledge of massage services including remedial massage, pregnancy and post-natal massage, lymphatic drainage, acupuncture, Ayurvedic and holistic offerings.
• Cash management for deposits, fees, payments, retail sales and visual merchandise.
• Maintained strict confidentiality of sensitive information, upholding privacy standards.

• Event management and planning, including client events, product launches, social engagement initiatives, industry conferences and national/international trade fairs.
• Securing accommodations, venue contract negotiations, international delivery management, event labouring duties including trade stand set-up, flooring and signage
• Executed quarterly presentation meetings for company front and list titles to lead publishing distributor
• Secured Author speaking spots at major trade fairs and public festivals such as Mind-Body-Spirit Festival (Australia), LA Conscious Life Expo (USA) and London Wellbeing Festival (UK).

ACHIEVEMENTS

• Attended Frankfurt Bookfair in Germany, sitting for purchasing meetings with companies including Hachette France, Marie Claire France, Guy Tredaniel and Simon & Schuster UK
• Creation and implementation of global and national publishing events calendar, securing commitments for advanced 3 year period

• Co-produced originating products with strategies and marketing campaigns for all dedicated new release titles across publishing schedule
• Managed and evaluated all in-bound manuscript proposals, streamlining submissions process and communicated with attached authors and illustrators for potential acquisitions
• Collaborated with graphic designers and Head of Publishing by providing editorial feedback across on-going productions throughout publishing process with key suggestions and directions
• Directed all Author management duties and requests across the company talent portfolio
• Organized and executed author events and book signings to promote new releases and increase brand awareness.
• Managed attendance to selected national Australian events including small businesses, libraries, mass chain stores and major trade fairs including Mind-Body-Spirit Festival and Every Woman Expo
• Conducted key roles in quarterly presentation meetings for distribution partners showcasing front-list titles, lead authors and specialised marketing campaigns, effectively communicating strategic priorities while strengthening distributor relationships
• Leveraged relationships with online bloggers, social media influencers, businesses and creative partners to promote lead and back-list titles
• Managed online sales from public and businesses through online and phone channels, additionally managing all publicity requests

ACHIEVEMENTS

• Mentored junior staff members, fostering a healthy and positive work environment and encouraging professional development.
• Drafted and published all monthly newsletters and social media posts, increasing company publicity and engagement up 110%
• Direct cold-called and created contact list of national library network across NSW, VIC and QLD for author events -totalling over 1500 contacts
• Originated all company social media platforms including Instagram, Facebook, TikTok, WordPress website and Newsletter
• Secured high-profile author speaking engagements for daytime TV interviews at Channel 10, public festivals, trade expos and book launches in major retail bookstores including Kinokuniya, Harry Hartog and Tattered Cover Bookstore (Denver, CO, USA), Dymocks