Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andres Florez

Lyneham,ACT

Summary

Enthusiastic and reliable providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

2
2
years of professional experience

Work History

Coffeehouse

Angela Maria Rodriguez
01.2022 - 07.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Waiter

Gloria Sanclemente
03.2021 - 12.2021
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Bartender

Ricardo Velez
10.2020 - 01.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

High School Diploma -

Logan Highschool
Logan UT, United States Of America
06.2017

Skills

  • Table Setting Arrangements
  • Quality Control
  • Maintaining Clean Work Areas
  • Customer Satisfaction
  • Safe Food Handling Practices
  • Sales Expertise
  • Hospitality and Accommodation
  • Restaurant Operation
  • Adaptive and Creative
  • Sandwich Preparation
  • High-Volume Environments

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Coffeehouse

Angela Maria Rodriguez
01.2022 - 07.2022

Waiter

Gloria Sanclemente
03.2021 - 12.2021

Bartender

Ricardo Velez
10.2020 - 01.2021

High School Diploma -

Logan Highschool

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Andres Florez