Andres Zuluaga
Adelaide,SA
Summary
Dynamic and highly reliable professional with extensive experience at Cumbia Bar & Kitchen, excelling in customer service and multitasking. Proven ability to enhance guest satisfaction through attentive service and responsible alcohol management, while maintaining cleanliness and hygiene in fast-paced environments. Recognized for effectively handling customer complaints and fostering a welcoming atmosphere.
Overview
2
2
years of professional experience
Work History
Bartender
Cumbia Bar & Kitchen
06.2023 - 04.2025
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Communicated with kitchen staff to enable accurate food preparation.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Barista
Cumbia Bar & Kitchen
06.2023 - 04.2025
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Waiter
Cambiar Bar & Kitchen
06.2023 - 04.2025
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Cleanliness and hygiene
- Responsible alcohol service
- Memory retention
- Maintaining a clean bar
Timeline
Bartender
Cumbia Bar & Kitchen
06.2023 - 04.2025
Barista
Cumbia Bar & Kitchen
06.2023 - 04.2025
Waiter
Cambiar Bar & Kitchen
06.2023 - 04.2025
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