Tracey Ahkee
Sales Representative
Lyndhurst,VIC
Summary
Applying for the position as Customer Sales and Service specialist for Consumer & Small Business at Telstra.
Hardworking employee enthusiastic about learning the Telco field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Telco and I.T Salesperson
JB Hi-Fi
01.2022 - Current
- Proficient in creating Telstra contracts for new and current Telstra clients
- Dedicated and results-driven retail professional that is enthusiastic about offering exceptional customer service
- A proven track record of exceeding client expectations via attentive listening, effective problem-solving, and a genuine commitment to customer satisfaction
- Capable at developing rapport and building strong relationships with a diverse spectrum of customers
- Committed to upholding the company's ideals and standards while consistently meeting and surpassing sales targets
- Using gap information to discover sales patterns, adjust inventory management methods, and drive focused sales campaigns in retail contexts to improve performance and profitability
- Contributed to a dynamic team environment by leveraging excellent customer service and retail expertise.
- Resolved average of 120+ customer issues per month through active communication and dedicated research skills.
- Maximized revenue growth by effectively cross-selling and upselling products and services.
- Organized successful product demonstrations and presentations for key decision-makers, influencing their purchase decisions positively.
Education
High School Diploma -
Victoria University-Footscray Nicholson
Footscray, VIC10.2020
Skills
- Customer Service & Care
- Communication
- Attention to detail
- Team Contribution
- Organizational Skills
- Project Management
- Time management
- Problem solving
- Fast learner
- Highly Adaptable
Languages
Spanish
Elementary
References
References available upon request.
references
Professional Reference
- Glynn Peake - JB Hi Fi Merchandise Manager
- James Beckham - JB Hi Fi Home Co-ordinator
Character Reference
- Mackenzie Winter
Timeline
Telco and I.T Salesperson
JB Hi-Fi
01.2022 - Current
High School Diploma -
Victoria University-Footscray Nicholson
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