ANDRESSA CARNIELLO MENDONÇA
Bilinga,Queensland
Summary
Reliable professional with expertise in customer service, financial transactions, and education. Skilled in fostering positive environments, creating engaging lessons, and managing tasks efficiently. Enthusiastic team player dedicated to delivering high-quality results.
Overview
13
13
years of professional experience
Work History
Biology, Mathematics, Science, and Computational Thinking Teacher
Colégio Estadual29 de Abril
Guaratuba, Brazil
01.2022 - 12.2024
- Taught Biology, Mathematics, Science, and Computational Thinking using innovative and interactive methods.
- Designed lesson plans tailored to include intermediate Scratch learning platforms to introduce computational problem-solving to students aged 10–18.
- Supported neurodiverse learners by implementing inclusive strategies, fostering academic success.
- Contributed to the city’s highest Índice de Desenvolvimento da Educação Básica (IDEB), Brazil’s national educational quality index.
- Key Achievements
- Recognised with awards for excellence in teaching and student engagement.
- Successfully led sustainability and technology-based projects.
- Integrated real-world applications into lessons, enhancing problem-solving and critical-thinking skills among students.
Founder & Multicultural Entrepreneur
Jaardim Produções
Maringá, Brazil
03.2017 - 12.2022
- Founded and managed a creative production company specialising in audiovisual projects, photography, event coordination, and music production
- Produced music tracks and multimedia content, with a focus on promoting cultural diversity.
- Collaborated with clients to deliver impactful campaigns, music and led workshops on music production.
- Won a city award worth 9,000 reais to create a website with a tutorial on how to produce music, making it available for free to the local community.
Cashier & Customer Service Assistant
Lotérica
Maringá, Brazil
01.2014 - 12.2014
- Managed transactions for lottery tickets, bill payments, and other financial services
- Provided customer support, helping clients with queries and assisting them in completing various transactions
- Key Achievements
- Maintained a clean and organised work environment while ensuring the smooth operation of daily tasks
Customer Service Assistant
Local Karaoke Bar
Adelaide, Australia
07.2013 - 12.2013
- Served drinks to customers in a high-energy entertainment venue
- Managed cash transactions, including taking payments and balancing cash registers
- Delivered exceptional service to enhance the overall customer experience
- Key Achievements
- Maintained accurate financial handling and minimised customer wait times
Customer Service Cashier
Sato Restaurant
Maringá, Brazil
02.2012 - 07.2012
- Provided excellent customer service in a busy, high-end Japanese restaurant
- Assisted with food preparation, serving, and maintaining a clean and organised dining area
- Managed customer inquiries, ensuring a pleasant dining experience
- Key Achievements
- Consistently praised for attentiveness and professionalism by regular customers
- Contributed to the restaurant’s high customer satisfaction ratings
Education
Specialisation in Ecology -
Focus Faculdade
Paraná, Brazil12.2024
Bachelor’s Degree - Biological Sciences (Teaching)
Universidade Estadual de Maringá (UEM)
Brazil12.2016
Skills
- Educational Tools: Google Classroom, Scratch Learning Platforms (Intermediate)
- Creative Software: Adobe Photoshop, Premiere Pro, Lightroom, Canva, CapCut
- Office Tools: Microsoft Word, Excel
- Music Production: Ableton Live, Music Recording, and Production
- Languages: Portuguese (Native), English (Advanced – IELTS Band70 Overall)
Key Attributes
- Excellent time management and organisational skills
- Skilled in teaching and curriculum development for Biology, Mathematics, Science, and Computational Thinking
- Expertise in using intermediate Scratch learning platforms to teach computational problem-solving
- Passionate about ecology, environmental conservation, and inclusive education
- Proven ability to support neurodiverse students with individualised teaching strategies
- Multicultural entrepreneur with expertise in creative industries and business management
- Effective communicator, fluent in Portuguese (native) and English (advanced)
- Proficient in leadership, collaboration, and problem-solving in diverse environments
Timeline
Biology, Mathematics, Science, and Computational Thinking Teacher
Colégio Estadual29 de Abril
01.2022 - 12.2024
Founder & Multicultural Entrepreneur
Jaardim Produções
03.2017 - 12.2022
Cashier & Customer Service Assistant
Lotérica
01.2014 - 12.2014
Customer Service Assistant
Local Karaoke Bar
07.2013 - 12.2013
Customer Service Cashier
Sato Restaurant
02.2012 - 07.2012
Specialisation in Ecology -
Focus Faculdade
Bachelor’s Degree - Biological Sciences (Teaching)
Universidade Estadual de Maringá (UEM)
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