Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Agostino

Parramatta,NSW

Summary

Dynamic Senior Property Manager at Belle Property Parramatta with expertise in client relations and problem solving. Successfully managed a portfolio of 535 properties at its peak, alongside a junior property manager. Enhancing tenant satisfaction and compliance. Proven track record in developing efficient management systems and resolving conflicts, ensuring optimal property performance and strong stakeholder relationships. Perceived overview that an investment is an individuals biggest asset and needs to be treated/managed with care.

Overview

13
13
years of professional experience

Work History

Senior Property Manager

Belle Property Parramatta
Parramatta, NSW
07.2016 - Current
  • Provided guidance and support to junior members of the team when needed. Managed an assistant and a portfolio, at its peak of 535 properties.
  • Negotiated contracts with vendors for the maintenance of properties.
  • Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.
  • Screened potential tenants through background checks, credit reports, references.
  • Prepared reports on the condition of managed properties for owners or investors.
  • Conducted incoming/outgoing inspection reports. Handled all outgoing formalities.
  • Conducted regular inspections of managed properties to identify any issues requiring attention.
  • Ensured that all required insurance policies were in place for each managed property.
  • Developed and implemented policies, procedures and systems to ensure efficient management of properties.
  • Maintained relationships with tenants by providing excellent customer service and responding promptly to inquiries or concerns.
  • Performed periodic reviews of existing leases for accuracy and completeness.
  • Resolved tenant complaints in a timely manner.
  • Scheduled regular meetings with property owners and investors to discuss performance metrics such as occupancy rate, income generated from rentals.
  • Monitored compliance with health and safety regulations at all managed properties.
  • Coordinated necessary repairs or renovations with contractors as needed.
  • Prepared for and attended NCAT hearings.
  • Chased rental arrears.
  • Advertised properties for rent, conducted live market appraisals for landlords etc.

Property Officer

First National Chester Hill
Chester Hill , NSW
01.2014 - 06.2016
  • Provided administrative support including filing documents, preparing correspondence and responding to emails.
  • Arranged for the advertising of vacant properties through various mediums such as newspapers and online listings.
  • Negotiated lease terms with tenants including rent reviews, renewals and terminations.
  • Developed relationships with landlords, agents, contractors and other stakeholders.
  • Worked under the leadership of a Property Manager.
  • Responded to all tenant queries and resolved all concerns/complaints promptly.
  • Conducted routine inspections, open inspections and ingoing reports.

Property Officer

Showcase Realty
Carlingford, NSW
12.2012 - 11.2013
  • Conducted ingoing inspection reports and routine inspections.
  • Checked tenant applications and sought landlord approval.
  • Responded to all tenant enquiries and requests, worked under the guidance of a property manager.
  • Attended to office duties; filing, signage work, advertising etc.
  • Took all prospective tenant enquiries and scheduled private viewings, alongside open inspections.

Education

High School Diploma -

St Patricks Marist College Dundas
Sydney, NSW
12-2012

Property And Stock Agents Act 2002 -

Class 2 Real Estate Licence

Skills

Property management

  • Contract negotiation
  • Compliance management
  • Tenant screening
  • Insurance management
  • Customer service
  • Vendor management
  • Lease administration
  • Financial reporting
  • Market analysis
  • Conflict resolution
  • Team leadership
  • Property inspection
  • Maintenance coordination
  • Board relations
  • Performance metrics
  • Portfolio oversight
  • Budgeting and financial analysis
  • Tenant relations
  • Eviction process
  • Tenant retention
  • Crisis management
  • Lease management
  • Administrative oversight
  • Leasing management
  • Marketing and leasing
  • Real estate laws
  • Fair housing regulations
  • Rent collection
  • Staff supervision
  • Asset management
  • Contract administration

Timeline

Senior Property Manager

Belle Property Parramatta
07.2016 - Current

Property Officer

First National Chester Hill
01.2014 - 06.2016

Property Officer

Showcase Realty
12.2012 - 11.2013

High School Diploma -

St Patricks Marist College Dundas

Property And Stock Agents Act 2002 -

Class 2 Real Estate Licence

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Andrew Agostino