Andrew Antipas
Hillside,VIC
Summary
Educated professional with a strong desire to deliver outstanding client experiences. Used to working hard and driving rapport with employees and customers alike. Pursuing a customer service executive position with new organisation in my passion of the automobile industry.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Senior Property Manager
Stockdale and Leggo
Deer Park, VIC
06.2012 - 07.2024
- Managed $150 million to $200 million dollars of real estate assets
- Maintained Customer Database: Vault CRM.
- Provided guidance and support to junior members of the team when needed.
- Prepared detailed reports on the condition of managed properties for owners or investors
- Prepared and attended VCAT
- Liaised with Court Staff, Police, Enforcement Officers
- Conducted regular inspections of managed properties to identify any issues requiring attention
- Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.
- Advertised vacancies via online listing portals
- Monitored expenses related to managing properties.
- Resolved tenant complaints in a timely manner.
- Screened potential tenants through background checks, credit reports, and references.
- Negotiated contracts with vendors for the maintenance of properties.
- Maintained relationships with tenants by providing excellent customer service and responding promptly to inquiries or concerns.
- Performed periodic reviews of existing leases for accuracy and completeness.
- Monitored compliance with health and safety regulations at all managed properties.
- Scheduled meetings with property owners and investors to discuss performance metrics such as occupancy rate, andincome generated from rentals.
- Coordinated necessary repairs or renovations with contractors as needed.
- Analyzed market conditions to determine optimal rental rates for each property.
- Drafted leases and other legal documents associated with renting out properties.
- Developed and implemented policies, procedures, and systems to ensure efficient management of properties.
- Maintained property by resolving tenant complaints and enforcing rules of occupancy.
- Contracted with tenants by negotiating leases and collecting security deposits.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
Residential Real Estate Sales Agent
Stockdale and Leggo
Deer Park, VIC
10.2008 - 06.2012
- Generated leads through various marketing channels such as newspapers ads, direct mail campaigns, and open homes.
- Negotiated contracts between buyers and sellers.
- Utilised a variety of software programs such as CRM systems, Excel spreadsheets to manage data related to listings, sales, clients.
- Provided exceptional customer service by promptly responding to client inquiries via phone or email.
- Organized open houses and other events to showcase properties to potential buyers.
- Maintained up-to-date knowledge of local market information.
- Networked in community, obtained referrals from customers and used sales techniques such as cold calling to increase business.
- Prepared and delivered sales presentations to vendors.
- Established and maintained positive relationships with banks, lawyers/conveyancers, mortgage lenders and builders.
- Wrote listing descriptions for online portals
- Arranged marketing including photography boards and brochures
Self Employed Chauffeur Service
CDC Limousines
Hillside, VIC
10.2000 - 08.2008
- Upheld high standards of professionalism and discretion when working with high-value clients. Followed strict safety protocols while driving in order to protect passengers' lives and property.
- Followed strict safety protocols while driving in order to protect passengers' lives and property.
- Performed basic maintenance tasks on vehicles such as checking oil levels, tire pressure.
- Greeted customers warmly upon arrival at their destination; provided helpful information about local attractions if requested.
- Provided safe, courteous and timely transportation services to customers.
- Consistently provided friendly and fast service, resulting in high number of repeat clients and referrals.
Senior Training Specialist
Victorian University Of Technology
Footscray, VIC
06.2004 - 11.2004
- Documented best practices for ongoing improvement of training processes and procedures.
- Designed and delivered custom training solutions with a focus on adult learning principles.
- Ensured accuracy of all training documents such as manuals, presentations, handouts.
- Identified opportunities for continuous improvement through regular assessment activities.
- Assisted in designing career development paths for individual employees based on their strengths and interests.
Quality Control Auditor Contract
Faulding Pharmaceutical
Mulgrave, VIC
01.1996 - 05.1997
- Performed detailed audits of raw materials, components and finished products for compliance to quality standards.
- Ensured that all changes in design or manufacturing processes are properly documented according to established procedures.
- Monitored production processes and analyzed data to identify potential issues in the production cycle.
- Provided feedback on process improvements based on audit results.
- Developed testing plans, protocols and documented results of tests performed on products.
Car Salesperson
Kevin Dennis Holden
Braybrook, VIC
11.1987 - 12.1988
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Developed relationships with potential buyers through phone calls .
- Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
- Greeted customers and provided product information.
- Maintained customer satisfaction by providing prompt, reliable service.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Conducted test drives for prospective buyers.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Checked purchased vehicles at delivery time for damage and completed remaining preparations.
Education
Building/Construction Finishing, Management, And Inspection - Building And Construction
Holmesglen College
12-2016
Certificate IV in Workplace Assessment And Workplace Training - Education
Box Hill Tafe
Box Hill, VIC03-2004
Bachelor of Science - Post Graduate Degree in Chemistry
La Trobe University
Melbourne, VIC12-1995
Bachelor of Science - Chemistry
Victorian University of Technology
Footscray, VIC05-1993
Skills
- Strong Interpersonal Skills
- Versatile Communication Ability
- Strategic thinker
- Conflict Resolution
- Commercial Acumen
- Excellent Research Skills
Languages
Greek
Professional
Affiliations
- Car Restoration : Built a classic Holden from the ground up
- Belong to Westside Car & Motorcycle Club
- Gym - Peak Fitness
- Swimming
- Travel
Certification
- Victorian Licence - Manual
- Maritime Licence
References
References available upon request.
Timeline
Senior Property Manager
Stockdale and Leggo
06.2012 - 07.2024
Residential Real Estate Sales Agent
Stockdale and Leggo
10.2008 - 06.2012
Senior Training Specialist
Victorian University Of Technology
06.2004 - 11.2004
Self Employed Chauffeur Service
CDC Limousines
10.2000 - 08.2008
Quality Control Auditor Contract
Faulding Pharmaceutical
01.1996 - 05.1997
Car Salesperson
Kevin Dennis Holden
11.1987 - 12.1988
Building/Construction Finishing, Management, And Inspection - Building And Construction
Holmesglen College
Certificate IV in Workplace Assessment And Workplace Training - Education
Box Hill Tafe
Bachelor of Science - Post Graduate Degree in Chemistry
La Trobe University
Bachelor of Science - Chemistry
Victorian University of Technology
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