Andrew Benfer
Wynnum,Australia
Summary
Dynamic Assistant Manager with a proven track record at Wynnum Central Woolworths, adept in employee supervision and staff training. Excelled in enhancing service excellence through effective communication and team leadership. Skilled in implementing quality control measures, significantly improving operational efficiency. Expert in staff recruitment and development, ensuring high standards of customer service and product management.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Wynnum Central Woolworths
Wynnum, Australia
10.2019 - Current
- Replenishment Team Member / Nightfill Assistant manager / Grocery Assistant Manager / Produce Assistant Manager
- Coordinated with other departments to ensure smooth flow of operations.
- Maintained up-to-date knowledge of company products and services.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Implemented quality control measures to uphold company standards.
- Supervised daily operations, including scheduling shifts, assigning duties, and end changeover.
- Recruited and trained new employees to meet job requirements.
- Coordinated weekly changeover activities as the Lead End Builder.
Storeman/Manager
Pattersons Produce
Wynnum, Australia
04.2004 - 06.2019
- Kept inventory well-organized and shelves stocked with fresh products.
- Answering phone calls and Emails
- Facilitated timely delivery of custom order requests.
- Assisted customers by recommending products tailored to their specific needs.
- Managed monetary transactions.
- Oversaw incoming and outgoing deliveries.
- Executed comprehensive cleaning operations to ensure cleanliness standards.
Education
Year 12 Graduate -
Wellington Point State High School
Skills
- Effective Communication Abilities
- Highly motivated
- Efficient Learner
- Service Excellence
- Team Leadership
- Employee supervision
- Staff training and development
- Staff supervision
References
- Mark Somerville, MCS Accounting, +61 407 454 633
- Co Kruiswyk, Grocery Manager Woolworths, +61 402 575 484
Timeline
Assistant Manager
Wynnum Central Woolworths
10.2019 - Current
Storeman/Manager
Pattersons Produce
04.2004 - 06.2019
Year 12 Graduate -
Wellington Point State High School
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