Andrew Bishop

Employed as a AVM/beverage manager, duties range from managing all tavern operations, stock control, designing and costing new menus, ordering stock, budgeting, weekly and end of month stocktaking. Reporting to the GM. Leading staff in a very busy venue. Coordinate functions and events.

• Enhanced customer satisfaction by providing top-notch service and addressing concerns promptly.
• Resolved any operational challenges that arose during events by implementing effective problem-solving techniques quickly and efficiently.

The AVM role supported the venue manager ensuring the overall operations of the venue, ensuring exceptional guest experiences and efficient event execution. This role involves collaborating with the venue manager and staff to oversee daily activities, manage events and uphold venue standards.

• Oversee the day-to-day operations of the venue, including facility maintenance, cleanliness, and security.
• Develop and implement operational policies and procedures to ensure efficiency and compliance with safety regulations.
• Manage budgets, expenses, and financial transactions related to venue operations.
• Rosters
• Menu designing food and beverage
• Recruit, train, and supervise venue staff, including event coordinators, maintenance personnel, and security staff.
  Create staff schedules and ensure adequate coverage for all events.
  Conduct performance evaluations and provide feedback to staff members.
  
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Receiver manager for 4 different receivership company's taking over 4 venues across Western Australia. Pubs including, The Karratha Tavern & Tambrey tavern, The Carnarvon hotel and the Newman hotel.

• Take over hotels/taverns and manage them until hand over to new owners
• Asset control management
• work closely with receivers and accountants
• retain business profitability and sustainability to keep trading.