Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Andrew Black

Watagan,NSW

Summary

Experienced in the transport industry.

Clean driving record.

No insurance claims since 2000 (Vehicle stolen)

Overview

45
45
years of professional experience

Work History

Manager

Commercial Asset Finance Group P/L
02.1992 - 03.2023
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Managed and motivated employees to be productive and engaged in work.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Skilled at working independently and collaboratively in a team environment.

State Sales Manager

Centrelease
10.1985 - 02.1992
  • Championed company culture within the state sales division by fostering teamwork, promoting professional development opportunities, and celebrating successes collectively.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Facilitated business by implementing practical networking techniques.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Executed successful promotional events and trade shows.

Motor Cycle Courier

Apollo Couriers
08.1984 - 08.1986
  • Communicated with dispatch and customers for accurate delivery information.
  • Collaborated with dispatchers for smooth coordination of pickups and deliveries, streamlining operations.
  • Developed strong relationships with clients through clear communication and reliable performance.
  • Successfully navigated challenging urban environments while maintaining strict adherence to traffic laws and safety protocols.

Transport Manager

National Freight Corporation
04.1978 - 07.1984
  • Managed a team of drivers, dispatchers, and administrative staff to ensure smooth transportation operations.
  • Prepared and updated employees' daily work schedules and resolved delivery problems.

Education

No Degree - 3 A Levels

Exmoth Comprehensive
Exmouth, Devon UK
04.1979

No Degree - 7 O Levels

Totnes Comprehensive
Totnes Devon UK
12.1975

Skills

C class license since 1976

HR License 2021

Additional Information

Member of Laguna RFS since 2020

Community Liaison Officer

Driver


Timeline

Manager

Commercial Asset Finance Group P/L
02.1992 - 03.2023

State Sales Manager

Centrelease
10.1985 - 02.1992

Motor Cycle Courier

Apollo Couriers
08.1984 - 08.1986

Transport Manager

National Freight Corporation
04.1978 - 07.1984

No Degree - 3 A Levels

Exmoth Comprehensive

No Degree - 7 O Levels

Totnes Comprehensive

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Andrew Black