Andrew Coates
Warrnambool
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Telecommunications Technician
South West Communications
03.2018 - Current
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
Telecommunications Technician
Warrnambool Telephone Company
03.2005 - 02.2018
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Service contract for multiple organization's including but not limited to Medical Alarm installs for Elderly, Computer repairs for Vic Police and Supermarkets, Eftpos machine installs and ATM repairs and installs
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Responded to service requests during and after business hours.
- Managed and prioritized customer service requests to achieve prompt resolution.
Education
High School Diploma -
Warrnambool College
Warrnambool, VIC2003
Skills
- Fiber Optic Splicing
- Troubleshooting and resolution
- Wireless Networking
- Network Troubleshooting
- Installation and maintenance
- Network configuration
- Safety practices
Certification
- Licensed EWP
- Working With Children's check
- Police Checked
- Red Card
- First Aid
- Security Licence
- Telecommunication Licence with Endorsements
Timeline
Telecommunications Technician
South West Communications
03.2018 - Current
Telecommunications Technician
Warrnambool Telephone Company
03.2005 - 02.2018
High School Diploma -
Warrnambool College
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