Andrew Cowen
Townsville,QLD
Summary
Dynamic and reliable Truck Driver with extensive experience at Tropical North Wholesalers, excelling in logistics transportation and accident prevention strategies. Proven track record of enhancing customer satisfaction through proactive communication and maintaining a clean driving record. Skilled in operating refrigerated trucks and committed to safety and efficiency in all deliveries.
Experienced with navigating diverse routes and ensuring timely deliveries. Utilizes strong problem-solving skills to handle unexpected challenges on road. Track record of maintaining vehicle safety and compliance with regulations.
Professional driver prepared for safe, efficient transportation. Proven ability to navigate long routes and meet delivery schedules. Strong focus on teamwork, adaptability, and achieving results. Skilled in vehicle maintenance, route planning, and adhering to safety regulations. Dependable and responsive to changing demands.
willingness to become a diligent bus driver with solid background in safe and efficient transportation.
Hardworking employee enthusiastic about learning bus driving operations inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Truck Driver
Tropical North Wholesalers (Lactalis/ Pauls Milk)
06.2023 - Current
- Operated heavy-duty trucks for long-haul deliveries, ensuring timely and safe transportation of goods.
- Conducted pre-trip inspections to verify vehicle safety and compliance with regulations.
- Maintained accurate logs of driving hours, routes, and cargo, adhering to federal guidelines.
- Collaborated with dispatch teams to optimize delivery schedules and routes for efficiency.
- Implemented best practices for load securing, minimizing damage during transit.
- Assisted in troubleshooting mechanical issues, coordinating repairs to minimize downtime.
- Enhanced fuel efficiency through careful route planning and vehicle maintenance strategies.
- Operated with safety and skill to avoid accidents and delays.
- Trained new drivers on company policies, safety protocols, and operational procedures.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
Small Business Owner
Self Employed
11.2016 - 11.2023
- Developed and implemented strategic marketing initiatives to enhance brand visibility and customer engagement.
- Managed daily operations, ensuring efficient workflow and high-quality service delivery to clients.
- Oversaw financial management, including budgeting, forecasting, and expense tracking to optimize profitability.
- Cultivated strong relationships with suppliers and vendors to negotiate favorable terms and improve supply chain efficiency.
- Analyzed market trends and customer feedback to identify opportunities for product development and service enhancement.
- Led community outreach efforts to build brand loyalty and increase local market presence through events and partnerships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
- Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
- Maintained compliance with industry regulations through regular audits and updates of policies or procedures as needed.
- Reduced overhead costs by renegotiating contracts with vendors or suppliers while maintaining product quality standards.
Non Commissioned Officer (solider)
Department of Defence Australian Army
03.1987 - 01.2015
- Assisted in daily operations and ensured adherence to safety protocols.
- Supported team by handling routine tasks efficiently and accurately.
- Learned operational procedures and gained proficiency in relevant tools.
- Collaborated with colleagues to streamline workflow processes.
- Engaged in training sessions to enhance skills and knowledge base.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained organized records and documentation for operational activities.
- Adapted quickly to new responsibilities within fast-paced environment.
- Contributed to team objectives by actively participating in meetings.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Coordinated operations with other emergency service groups.
- Fostered culture of continuous improvement, encouraging innovation and adoption of best practices in law enforcement techniques.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Improved department efficiency by streamlining and implementing policies and processes.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
Education
Hospitality Administration And Management
Australian Defence School of Catering
HMAS Cerberus, VICSkills
- Proficient vehicle operation
- Dedicated work ethic
- Proactive work ethic
- Accident prevention strategies
- Trustworthy and reliable
- Logistics transportation expertise
- Service-oriented
- Availability for varied hours
- Defensive driving techniques
- Operational logistics management
- Defensive driver training
- Loading and unloading
- Refrigerated trailers operation
- Truck driving
- Experienced in safe forklift operation
Accomplishments
I have been driving and operating many heavy vehicles both with the defence forces and in civil industry for over 30 years
I hold licences in open MR vehicle,s dangerous work licences (fork lift) backhoe, frontend loader licence, and excavator licence.
I have a clean driving history and currently have applied for a blue card to work with children and commercial drivers authorisation. I look forward to the opportunity to join your company to drive busses for organisation.
Certification
- MR License - current
- dangerous work licence -current
- various plant equipment
- Certified truck driver, Tropical North wholesalers (Lactalis / Paul's milk - current
Timeline
Truck Driver
Tropical North Wholesalers (Lactalis/ Pauls Milk)
06.2023 - Current
Small Business Owner
Self Employed
11.2016 - 11.2023
Non Commissioned Officer (solider)
Department of Defence Australian Army
03.1987 - 01.2015
Hospitality Administration And Management
Australian Defence School of Catering
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