Andrew Cross
Wangara
Summary
Strong mechanical aptitude
Good communication skills
Equipment problem resolution
Strong initiative
Strong team player
Strong written and verbal communication skills
Good judgment
Good multitasker
Customer relationship building
Overview
41
41
years of professional experience
Work History
Field Service Technician
CompAir, Gardner Denver
10.2014 - Current
- Performing advanced routine and preventative maintenance on a variety of air compressors, including screw, recip, hydrovane, scroll and turbo.
- Diagnosing and troubleshooting issues, ensuring rapid and efficient resolutions to minimise downtime for customers.
- Providing technical support and guidance to clients, building trustworthy relationships, and ensuring their satisfaction.
- Installation of new equipment and commissioning.
- Assembling and testing new equipment
Mechanic
Bravo Hire
10.2013 - 10.2014
- Service and maintenance of equipment in the hire fleet
- Repairing equipment as necessary in accordance with Bravo Hire procedures, and accepted trade practices to maintain high standards of repair
- Assisting with other workshop duties such as customer service, telephone answering, yard duties & loading/unloading of vehicles
- Keeping workshop area clean, tidy & safe
Mechanic
Coates Hire
07.2007 - 10.2013
- Service and maintenance of equipment in the hire fleet following the Baseplan and 'silver service sticker' maintenance program
- Using Baseplan to process and log all service jobs and pre hire inspections
- Repairing equipment as necessary in accordance with Coates Hire procedures and accepted trade practices to maintain high standards of repair
- Assisting with other workshop duties such as customer service, telephone answering, yard duties & loading/unloading of vehicles
- Keeping workshop area clean, tidy & safe
- Occasional deployment to remote & offshore locations to operate Coates Hire tool stores and Wee Chieftain steam generators
Tooling & Equipment Coordinator
Coates Hire
05.2005 - 07.2007
- Effective management of hire fleet
- Maximising utilisation of plant and equipment
- Acquisition, induction and deployment of plant
- Ensuring the company's quality system and customer service standards are maintained
- Occasional deployment to various remote locations in order to set up and operate Coates tool stores
Assistant Branch Manager
Coates Hire
02.2000 - 05.2005
- Assisting the branch manager in establishing and meeting branch budgets/targets
- Ensuring that all deliveries and pick ups are carried out in the time specified to the customer
- Organisation of hire contracts
- Processing of branch documentation
- Maintaining and developing relationships between customers and all staff
- Day to day organisation of branch and personnel
- Ensuring quality policies and procedures are complied with
Mechanic
Coates Hire
10.1997 - 02.2000
- Service and maintenance of equipment in the hire fleet following the 'silver service sticker' maintenance program
- Repairing equipment as necessary following accepted trade practices to maintain high standards of repair
- Assisting with other workshop duties such as customer service and telephone answering
- Occasional deliveries of plant and equipment
- Yard duties & loading/unloading of vehicles
- Keeping workshop area clean, tidy & safe
Branch Mechanic
Crommelins Hire
11.1996 - 10.1997
- During my time as a mechanic with Crommelins Hire my duties were the same as with Coates hire, although the hire fleet was somewhat less diverse than that held by Coates Hire
Driver/Fitter
Jewson's Lid
11.1995 - 10.1996
- Company Overview: Jewson's is a builders' merchant chain in the United Kingdom which also operates a network of tool hire outlets from their stores
- This was my first position after joining the RAF, and gave me my first experience of the hire industry
- Jewson's is a builders' merchant chain in the United Kingdom which also operates a network of tool hire outlets from their stores
General Technician, Ground Support Equipment
Royal Air Force
09.1983 - 11.1995
- I joined the Royal Air force (RAF) in September 1983 at the age of sixteen
- I spent 12 years in the RAF
- During which time I was posted to a variety of locations around the world, including Germany, Cyprus and the Falkland Islands
- My trade in the RAF was that of Ground Support Equipment Technician
- My duties included maintenance & repair of aircraft associated ground equipment, such as generators, pumping equipment, hydraulic test rigs, lifting & rigging gear, high reach equipment and weapon loaders
- Some of the more unusual duties included servicing mobile early warning radar units & aircraft emergency arrestor systems in remote locations
- Some of the advantages of joining the RAF were the excellent training programs available to me at all stages of my career, from basic training to more in depth fitter training as well as other in-house courses
- I was also able to attend part time college courses to gain civilian qualifications
- The RAF also encourages participation in sporting activities and adventurous training
- I was a regular member of the RAF Sailing Team for most of my time in the service
- This took me to race meetings all over the United Kingdom and Europe
- I was also involved in the organisation of sailing courses and training of novices to RYA
- Level 2 on numerous occasions
- As well as racing and instructing I was able to take part in and lead yachting expeditions in various parts of the world as both crew member and skipper
Education
High School Diploma - General Secondary Subjects
Havel School
Berlin01.1983
City and Guilds - Mechanical Engineering
Royal Air Force. 4 School of Technical Training
Saint Athan01.1989
Business and Technician Education Council - Electrical and Mechanical Engineering
Huntingdon Technical College
Huntingdon01.1990
Skills
- Strong mechanical aptitude
- Good communication skills
- Equipment problem resolution
- Strong initiative
- Strong team player
- Strong written and verbal communication skills
- Good judgment
- Good multitasker
- Customer relationship building
Accomplishments
- Royal Yachting Association Yachtmaster Offshore Certificate.
- Australian Yachting Federation Instructor certificate.
- High Risk Licence: LF (Forklift), BI (Boiler Intermediate), WP (Elevated Work Platforms).
Personal Information
- Date of Birth: 01/01/67
- Driving License: W.A. HC Class
- Marital Status: Married
Timeline
Field Service Technician
CompAir, Gardner Denver
10.2014 - Current
Mechanic
Bravo Hire
10.2013 - 10.2014
Mechanic
Coates Hire
07.2007 - 10.2013
Tooling & Equipment Coordinator
Coates Hire
05.2005 - 07.2007
Assistant Branch Manager
Coates Hire
02.2000 - 05.2005
Mechanic
Coates Hire
10.1997 - 02.2000
Branch Mechanic
Crommelins Hire
11.1996 - 10.1997
Driver/Fitter
Jewson's Lid
11.1995 - 10.1996
General Technician, Ground Support Equipment
Royal Air Force
09.1983 - 11.1995
High School Diploma - General Secondary Subjects
Havel School
City and Guilds - Mechanical Engineering
Royal Air Force. 4 School of Technical Training
Business and Technician Education Council - Electrical and Mechanical Engineering
Huntingdon Technical College
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