Andrew Da Silva
Drouin South,VIC
Summary
Dynamic mail contractor with Australia Post, recognized for enhancing on-time delivery rates through strategic route planning and effective problem-solving. Proven expertise in package tracking and vehicle maintenance, coupled with strong team collaboration skills, ensures efficient mail distribution and exceptional customer service. Committed to maintaining safety and compliance in all operations.
Professional mail logistics expert with strong focus on efficiency and reliability. Known for excellent team collaboration, adaptability, and delivering consistent results. Skilled in route planning, time management, and customer service. Valued for maintaining high standards and meeting changing needs with precision.
Experienced with horse training and care, focusing on developing individualized training plans. Utilizes effective communication techniques to ensure seamless interactions between horse and rider. Knowledge of equine anatomy and behavior to promote well-being and performance.
Committed Horse Trainer with over 40 years of experience. Adept at working with trainers and jockeys for collaborative training. Successful at western and pleasure training and scheduling vet and farrier appointments.
Overview
36
36
years of professional experience
Work History
Mail Contractor
Australia Post
06.1989 - 10.2025
- Delivered mail efficiently across designated routes while ensuring compliance with local regulations.
- Organized daily schedules to optimize delivery routes and maximize efficiency in mail distribution.
- Monitored vehicle conditions and performed routine maintenance checks to ensure safe operations.
- Handled customer inquiries and complaints professionally to maintain high satisfaction levels.
- Tracked packages using electronic systems, ensuring accurate updates for customers and management.
- Participated in training sessions to stay updated on postal regulations and operational best practices.
- Maintained accurate records of deliveries and returns to support inventory control efforts.
- Collaborated with team members to share insights and improve overall delivery performance.
- Scheduled regular route evaluations to identify opportunities for improvement and cost savings.
- Increased on-time delivery rates by regularly monitoring traffic patterns and adjusting routes accordingly to avoid delays.
- Managed daily mail volume effectively, prioritizing urgent deliveries while meeting deadlines for regular shipments.
- Supported team members during peak periods or absences, demonstrating flexibility in schedule adjustments when needed.
- Maintained a safe work environment by adhering to all safety protocols and vehicle maintenance procedures.
- Collaborated with fellow contractors to coordinate schedules, share best practices, and optimize routes for maximum efficiency.
- Provided exceptional customer service through clear communication skills; addressed concerns promptly and professionally.
- Trained new hires on proper handling procedures, mail classification, and company policies, ensuring a smooth transition into their roles.
- Conducted routine inspections of vehicles before each shift, identifying potential problems early to prevent breakdowns or accidents on the road.
- Utilized GPS technology to accurately track deliveries, maintaining an organized record-keeping system for tracking purposes.
- Reduced fuel consumption with strategic route planning and efficient driving techniques, reducing operating costs for the company.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Maintained clean and organized mail room to promote safety and efficiency.
Horse Trainer
Western Trails
01.2003 - 01.2020
- Developed customized training programs tailored to individual horse needs, enhancing overall performance and behavior.
- Evaluated horse health and performance, implementing necessary adjustments to training regimens based on observations.
- Collaborated with team members to ensure efficient operation of the training facility and optimal horse care.
- Maintained equipment and facilities, ensuring safe and effective training environments for horses and riders.
- Trained and mentored junior staff on proper horse handling techniques and safety protocols.
- Monitored daily feeding and exercise routines, promoting optimal health and well-being for all horses in training.
- Conducted behavioral assessments to identify training needs and establish effective strategies for improvement.
- Implemented a detailed record-keeping system for tracking horse progress and client communications.
- Fostered strong relationships with clients, providing regular updates on horse training and health status.
- Administered basic first aid and health checks, ensuring immediate attention to any horse health concerns.
- Coordinated with farriers and veterinarians to manage horse care schedules effectively.
- Scheduled farrier and vet appointments regularly.
- Promoted a positive learning environment for students, enhancing their riding skills and horsemanship knowledge.
- Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form, and skills.
- Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge, and skills of more advanced riders.
- Promoted a safe and comfortable environment for horses, ensuring proper care and attention to their physical, emotional, and mental wellbeing.
- Maintained animal health records, treating minor injuries, and reporting serious injuries to owners for consultation with veterinarians.
- Prepared horses for specific competitions or tasks.
- Instructed students in horsemanship and specific riding skills in both English and Western riding styles.
- Developed strong relationships with clients, providing regular updates on their horses'' progress and overall condition.
- Assisted owners in addressing specific behavioral issues through targeted training techniques, fostering better communication between horse and rider.
- Fit gear for horses and specific riders.
- Increased clients'' satisfaction with tailored training programs for individual horses based on their unique needs.
- Managed feeding, rugging and general stable procedures, communicating issues, or significant maintenance requirements to management when necessary.
- Established a professional reputation as a reliable, skilled horse trainer capable of producing consistent results while prioritizing the safety and well-being of each equine athlete under their care.
- Provided treatment for minor horse injuries.
- Organized regular stable visits for routine farrier services, vaccinations, and dental check-ups in adherence with recommended equine health guidelines.
- Served as a knowledgeable resource regarding diverse breeds of horses, offering guidance on selecting appropriate animals based on intended use or competition discipline.
- Collaborated closely with veterinarians to monitor the health of each horse, adjusting training programs as needed based on medical recommendations.
- Advised students on standard riding gear, proper use and basic care and maintenance.
- Monitored horses health and statuses before races or competitions.
- Adapted training methods to suit diverse horse temperaments, achieving improvements in performance across wide range of animals.
- Designed obstacle courses to simulate race conditions, preparing horses for challenges of competitive events.
- Negotiated with suppliers for high-quality feed and training equipment, optimizing resources available for horse development.
- Resolved behavioral issues in horses with targeted training interventions, ensuring they remained valuable assets to their owners.
- Monitored animal health, attention and behavior during training sessions.
- Improved horse behavior with consistent, positive reinforcement techniques, reducing incidents of disobedience during competitions.
- Observed animals closely to understand individual needs and behaviors.
- Trained animals to respond to specific cues from both owners and handlers.
- Succeeded in training diverse animals with confident training techniques and trusting relationships.
- Modified undesirable behaviors with use of successful and safe behavior modifications techniques.
- Administered prescribed medications to animals based on individual needs.
- Talked to or interacted with animals to increase familiarity with human voices or contact.
- Maintained clean, neat, and hazard-free animal areas to protect individual health and well being.
- Used skills to assist with rescuing and rehabilitating different animals.
Education
No Degree -
Caulfield Technical School
Caulfield, VICSkills
- Package handling
- Loading and unloading
- Safety procedures
- Postal regulations
- Route planning
- Vehicle maintenance
- Mail sorting
- Workplace safety
- Route management
- Mail distribution
- Scan parcels
- Time management
- Multitasking
- Decision-making
- Package tracking
Timeline
Horse Trainer
Western Trails
01.2003 - 01.2020
Mail Contractor
Australia Post
06.1989 - 10.2025
No Degree -
Caulfield Technical School