Dynamic Operations and Production Manager with a strong practical hands-on approach and a genuine commitment to work, health and safety in high risk environments.
Hands-on factory floor experience in interpretation of technical drawings, PVC extrusion, pre-cast concrete and rotational moulding.
Reliable, self-motivated and highly organised employee committed to training and developing my diverse production team which has resulted in workplace stability and consistent customer satisfaction.
Overview
11
11
years of professional experience
Work History
Operations Manager
Tri Underground
11.2020 - Current
Responsible for hiring and managing a diverse team of production and operational support staff.
Collaborate with sales team to ensure production requirements are met within budgetary constraints.
Ensure work health and safety principles are met in a high risk environment.
Build and maintain relationships with local and international suppliers to support cost reductions and ensure both raw materials and finished goods are on site.
Spearheaded operational procedures and processes to improve efficiency.
Achievements
My written work health and safety and detailed training plans for a culturally diverse production team have resulted in consistent production outputs and customer satisfaction, and a safe work environment for staff.
Consecutive years of substantial revenue growth has been achieved by collaboration with the sales team and my fine tuning of operational procedures and processes.
ERP Implementation Lead
Cubis Systems
01.2019 - 10.2020
Six-month secondment to Northern Ireland for ERP 'Design Phase' for a single instance multi country roll out.
Identify gaps from standard Epicor best practice, challenging current business processes and presenting change requests to management.
ERP implementation lead for sales and operations.
Epicor champion managing test scripts, user acceptance testing, end user training, test data, cut over data, SQL Server Reporting Services (SSRS) and Business Intelligence (BI) reporting.
Post Go-Live support.
Achievements
Modified and adapted Epicor system for Cubis Australia.
Exceptional endorsement from Epicor consultants at stage gate presentation.
Successful go-live.
Sales Office Manager / National Estimator
Cubis Systems
02.2017 - 12.2018
·Manage daily operations and administrative processes within the internal sales team with direct reporting to Sales & Marketing Director.
Organise, prioritise and delegate tasks.
Collaborate with the operations team to ensure customer requirements were met.
Develop office processes and procedures to ensure product was delivered in full and on time to ensure customer satisfaction.
Recruit, train and manage internal sales staff, establish and monitor goals and conduct performance reviews.
Achievements
Achieved consistent positive feedback from customers.
Developed a well-trained and highly efficient internal sales team.
National Estimator
Cubis Systems
01.2015 - 12.2016
Prepared cost estimates for all non-standard pre-cast concrete project elements.
Worked closely with customers and Cubis Engineers to meet project requirements on time and within budget.
Collaborated with Business Development Manager, Engineering and Operations team from initial tender to final project sign off.
Responsible for writing of Inspection Test Plans to project requirements and QA pack for all projects.
Achievements
Achieved high level of satisfaction from customers.
The team consistently delivered complex projects on time and withing budget.
Production Supervisor - Concrete
Cubis Systems
07.2013 - 01.2015
Hands-On production supervisor with a lead by example attitude.
Recruit and manage a culturally diverse production team of twenty.
Maintain a strong focus of work health & safety principles.
Ensure production targets and efficiencies were met.
Collaborate with sales and engineering teams to ensure production was completed to customer requirements.
Achievements
Achieved 1,000 days LTI free in a high-risk environment.
Consistent high level of satisfaction feedback from customers.
Maintenance / Steel Fixer
Cubis Systems
06.2012 - 07.2013
Operated hand and power tools safely to build and maintain steel precast moulds.