I have proven track record in inventory management and customer relations. Expert in training teams to enhance sales performance and exceed KPIs. Skilled in negotiating with suppliers to optimize stock levels, ensuring exceptional service and satisfaction for clients and businesses alike.
Monitor Stock Levels and place orders weekly.
Advise team of changes in products,pricing,vintages and packaging.
Follow up on out of stocks,date codes and discrepencies.
Monitor sales performance.
Train and mentor team members in new & existing products.
Advise and sell to customers suitable wines and drinks for their own needs, for gifting and help to put together large orders for weddings,domestic and corporate orders.
Build relationships with customers and businesses by ensuring the team and business provides excellent customer service.
Build and maintain strong relationships with suppliers,service providers and customers.
Manage a team of 12 to ensure smooth workflow and customer satisfaction.
Ordering and managing stock levels for the current season along with future projections up tp 12 months in advance.
Negotiating price and volume discounts with suppliers.
Ensuring stock levels are maintained at adequate levels to maximise sales but not exceed stock on hand budgets.
Operate a profitable business model under the Telstra Licensed Agreement.
Effectively managing the total performance of 3 Telstra Licensed Retail Stores and an Administration Hub.
Managed and fostered relationships between suppliers,contractors,customers and the community.
Lead, motivate and inspire a team of 50 plus to deliver a high performance customer centric culture.
Develop,drive and execute sales results quarterly to achieve and exceed KPI's .
Maximise sponsorship opportunities to support the local community and maximise business recognition.