Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Drummond

Kippa-Ring,QLD

Summary

Borderline workaholic with many years of experience spanning several industries and dealing with varying walks of life, from general customer service to sales-based roles, team leadership, and store management, now running a successful maintenance business. What's next?

Overview

14
14
years of professional experience

Work History

Owner/ Operator

Andys All Round Property Services
Kippa-Ring, QLD
01.2023 - Current
  • General property maintenance, including, but not limited to, mowing, edging, gardening, trimming, pruning, hedging, pressure washing, General handyman duties, etc.
  • Large portfolio of both residential and commercial clients with varying needs and expectations.
  • Daily running of the business, including material ordering, invoicing, account keeping, trades, etc.

Team Leader Manager

Anaconda
Brisbane, QLD
07.2019 - 12.2022
  • Led team meetings to discuss project updates and workflow improvements.
  • Coordinated daily operations to ensure efficient task completion among team members.
  • Trained new employees on company procedures and operational standards.
  • Monitored team performance and provided constructive feedback regularly.
  • Implemented process improvements to enhance overall team efficiency and productivity.
  • Provided guidance, coaching, and feedback to team members.

Store Manager

Vodafone
Kippa-Ring, QLD
02.2011 - 05.2019
  • Managed daily store operations and ensured compliance with company policies.
  • Trained and developed staff to improve customer service skills.
  • Oversaw inventory management and maintained optimal stock levels.
  • Implemented visual merchandising strategies to enhance product presentation.
  • Coordinated staff schedules and managed labor costs effectively.
  • Resolved customer complaints and ensured satisfaction with service quality.
  • Analyzed sales trends to inform product ordering decisions.
  • Conducted performance evaluations and provided constructive feedback to team members.

Education

High School Diploma -

Deception Bay State High School
Deception Bay, QLD
11-2003

Skills

  • Staff training
  • Performance evaluation
  • Team leadership
  • Effective communication
  • Time management
  • Problem solving
  • Customer relationship management
  • General maintenance
  • Process improvement
  • Attention to detail

Timeline

Owner/ Operator

Andys All Round Property Services
01.2023 - Current

Team Leader Manager

Anaconda
07.2019 - 12.2022

Store Manager

Vodafone
02.2011 - 05.2019

High School Diploma -

Deception Bay State High School

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Andrew Drummond