Andrew Evans
Summary
I am a highly motivated, driven and enthusiastic person. After 30 years in the plumbing and heating industry, with Wolseley UK and Reece Australia , I have a wealth of experience gained from various sales and management positions as well as undertaking internal continuous professional development opportunities. I create and maintain valuable contacts with ease to gain new and repeated business. I am trustworthy and my dedication to work is demonstrated in my length of service within the plumbing industry. I am a strong leader with the ability to increase sales and develop strategies to retain customers.
Overview
31
31
years of professional experience
Work History
Assistant Manager
Reece Plumbing
St Kilda, VIC
07.2023 - Current
- Customised Customer service
- Staff Management
- Debtors
- Customer Developments
- Developing Customers
- Delivering a High Level of Customer Service
- Helping the Branch to Hit Targets.
Trade Counter Assistant
Reece Plumbing
Mentone, VIC
03.2023 - 07.2023
- Providing Great Customer Service.
- Quotes.
- Stock Control.
- Keeping the Branch Safe and Tidy.
Regional Account Manager - New Build
Wolseley UK
06.2020 - 12.2022
- Responsible for the management of all 'new build' customers in the North-East and Yorkshire area
- 24m Sales track
- Top performer for past three years
- Increased sales and revenue year on year
- Successfully prospected new accounts consistently.
Key Account Manager - North-East & Yorkshire
Wolseley UK
10.2014 - 06.2020
- Manage sales and margin for the key customer and prospect for new customers
- Mix of customers - New Build / Large P&H / Eco/Social
- Manage pipeline to drive sales and sell on service
- High win rate
- Leveraging relationships to increase share of wallet
- Controlling areas of problem and offering solutions
- Finalist in national 'Top 10% Club' accolades.
Plumbing Development Manager
Wolseley UK
10.2013 - 10.2014
- Mandate to improve sales in the plumbing category
- Improve offering
- Improve margin
- Re-open showrooms.
Key Account Manager
Wolseley UK
02.2010 - 10.2013
- Manage sales and margin
- Mix of customers - New Build / large P&H
- Awarded Salesperson of the Year L2 2011.
Sales Development Manager
Wolseley UK
03.2008 - 02.2010
- Manage sales and margin for medium to large customers.
Branch Manager - Durham
Wolseley UK
09.2001 - 03.2008
- Managed a team of 7 staff
- Moved branch to bigger premises to reflect increase in sales
- Hit all sales targets despite 2008 recession
- Increased sales from 70k a month to over 400k a month
- Awarded branch of the year in 2002
- Generated increased growth every year.
Branch Manager - Bishop Auckland
Wolseley UK
06.1999 - 09.2001
- Opened branch from New
- Sales in excess of 70k a month
- Managed a team of staff.
Trainee
Plumb Center Stockton on Tees
08.1993 - 08.1995
- Counter and office based.
Education
Our Lady And St Bede School
01.1992
Longlands College
01.1992
Skills
- Full UK/ Australian driving licence
- Excellent standard of customer care and focus
- Excellent communication and problem-solving skills
- Flexible and adaptable approach
- Resourceful
- An ability to develop good relationships with people from all backgrounds
- Inclusive and reliable team leader
- Working on own initiative with minimum supervision
- Reliable and punctual
- An ability to listen and follow directions
- Excellent planning and organisational skills
References
References available upon request
Timeline
Assistant Manager
Reece Plumbing
07.2023 - Current
Trade Counter Assistant
Reece Plumbing
03.2023 - 07.2023
Regional Account Manager - New Build
Wolseley UK
06.2020 - 12.2022
Key Account Manager - North-East & Yorkshire
Wolseley UK
10.2014 - 06.2020
Plumbing Development Manager
Wolseley UK
10.2013 - 10.2014
Key Account Manager
Wolseley UK
02.2010 - 10.2013
Sales Development Manager
Wolseley UK
03.2008 - 02.2010
Branch Manager - Durham
Wolseley UK
09.2001 - 03.2008
Branch Manager - Bishop Auckland
Wolseley UK
06.1999 - 09.2001
Trainee
Plumb Center Stockton on Tees
08.1993 - 08.1995
Our Lady And St Bede School
Longlands College