Andrew Glen

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

Organising all the interstate transportation,

Doing all the purchasing for panel products including overseas purchasing.

Dealing with all the sales representatives regarding orders for panel products & helping them quote the bigger jobs.

Dealing with all the inwards for imported goods.

Checking and approving all transport invoices.

General internal sales

• Coordinated closely with customer service representatives to address any shipping or delivery issues promptly, improving overall customer satisfaction rates.

• Developed and maintained relationships with clients to ensure satisfaction and repeat business.
• Managed sales pipeline through CRM software, effectively tracking leads and opportunities.
• Collaborated with marketing teams to create targeted promotional campaigns for product launches.
• Conducted regular follow-ups with clients, addressing inquiries and resolving issues promptly.

Oversaw daily operations of branch to ensure smooth functionality.

Hired and trained staff to enhance team performance.

Reported operational status to state manager and head office.

Managed purchasing and internal sales processes to maximize revenue.