Andrew Graham
Darwin,NT
Summary
High-performing professional demonstrating integrity, and strong leadership skills. Proven ability to apply knowledge effectively to drive organizational success.
Adaptable to various situations, and excels in dynamic environments. Skilled in driving operational efficiency, leading high-performing teams, and delivering business growth.
Works well individually and in a team environment.
Friendly, approachable and organised.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervising Manager
G4S
Darwin Custody Centre , NT
09.2025 - Current
- Supervised daily operations within correctional facility ensuring compliance with regulations.
- Supervised a team of corrections officers in day-to-day activities, providing guidance and direction as needed.
- Performed other duties as assigned by senior management.
- Inspected cells and other areas for contraband and safety hazards.
- Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of all inmates.
Assistant Manager Recruitment Aboriginal Workforce
Yilam Head Office- Corrections Victoria
Melbourne , Victoria
01.2023 - 03.2025
- Advised management on recruitment and retention best practices for Aboriginal staff members.
- Assisted in recruitment efforts and staff retention initiatives for Aboriginal employees.
- Facilitated professional development sessions focused on effective recruitment and retention strategies.
- Assessed recruitment policies and recommended updates to enhance effectiveness.
- Managed daily operations by developing policies for safety, training, and records management.
- Consulted with senior leadership on recruitment strategies to attract top talent across units.
- Developed innovative strategies that improved recruitment and retention outcomes.
- Analyzed recruitment data to identify trends and inform strategies for Aboriginal employment.
Aboriginal Engagement Officer
Head Office Corrections Victoria
Melbourne, Victoria
01.2020 - 01.2023
- Streamlined operational workflows to enhance efficiency through team collaboration.
- Trained new staff on standard operating procedures and safety protocols.
- Resolved family inquiries, improving service quality.
- Facilitated team meetings to address process improvements and challenges.
- Implemented effective inventory management best practices.
- Participated in regular progress update meetings with upper management.
- Guided team members in task completion within established timelines.
- Supervised daily activities of subordinate staff to ensure operational effectiveness.
- Conducted training sessions to enhance team skills and knowledge.
- Project Management.
- Conducted investigations and lead with appropriate action.
- Performed statistical analyses on potential risks, impacts new legislation and potential economic factors related to financial activities.
- Built cross-functional relationships with business partners and stakeholders.
Aboriginal Wellbing Officer
Hopkins Correctional Centre
Ballarat, Victoria
02.2021 - 03.2022
- Supervised daily operations and maintained Cultural safety protocols within the facility.
- Assisted in coordinating inmate schedules for activities and appointments.
- Engaged with community resources to support rehabilitation programs for inmates.
- Participated in regular meetings with upper management regarding Cultural practices.
- Supported all Indigenous prisoners and families.
- Organised Cultural events.
- Mentored Prisions.
- Built strong community relationships with external stakeholders and organisations.
- Maintained confidential case documentation.
- Administered conflict resolution strategies to help families resolve conflict.
- Supported Prisoners with documentation for redress and court.
- Made warm referrals to community resources for prisoners.
- Engaged with external Aboriginal organisations.
Acting Senior Prision Officer
Corrections Victoria
Ballarat , Victoria
01.2017 - 12.2019
- Supervised daily operations within the correctional facility.
- Enforced safety regulations and maintained order among inmates.
- Conducted regular inspections of facilities and inmate areas.
- Assisted in crisis intervention and conflict resolution among inmates.
- Developed reports on inmate behaviour and incident occurrences.
- Led security drills to ensure preparedness for emergencies.
- Adhered strictly to health and safety regulations at all times whilst on duty.
- Actively participated in team meetings held regularly with other senior officers.
- Facilitated educational classes for inmates in basic literacy, numeracy or vocational skills.
- Developed and implemented operational procedures for the safe management of prisoners.
- Ensured that all necessary paperwork was completed accurately and promptly.
- Managed difficult behaviour from prisoners using appropriate verbal de-escalation techniques.
- Coordinated with healthcare staff for inmate medical needs.
- Escort Officer.
- Riot Trained.
Education
Completion
Wendouree High School
Ballarat, Victoria11-1989
Skills
- Project management
- Policy writing
- Conflict resolution
- Risk assessment
- Inventory management
- Community engagement
- Cultural competency
- Crisis intervention
- Team collaboration
- Staff training
- Effective communication
- Relationship building
- Problem solving
- Performance evaluation
- Leadership skills
- Multitasking Abilities
- Problem resolution
- Computer skills
Certification
*Full Drivers Licence with no restrictions
*Certificate 3 Correction Practices.
*Advanced First aid
*Certificate 3 Correction Practices.
*Advanced First aid
Timeline
Supervising Manager
G4S
09.2025 - Current
Assistant Manager Recruitment Aboriginal Workforce
Yilam Head Office- Corrections Victoria
01.2023 - 03.2025
Aboriginal Wellbing Officer
Hopkins Correctional Centre
02.2021 - 03.2022
Aboriginal Engagement Officer
Head Office Corrections Victoria
01.2020 - 01.2023
Acting Senior Prision Officer
Corrections Victoria
01.2017 - 12.2019
Completion
Wendouree High School