Summary
Overview
Work History
Education
Skills
Personal Information
Rural Fire Service Member
Mudgee PCYC
Timeline
Generic

Andrew HAMILTON

Mudgee,NSW

Summary

Police Officer with over 10 years of service enforcing rules and authority for good of all citizens. Passionate about saving lives, protecting victims and fighting crime.


Communicative Police Officer successful at developing positive relationships with colleagues and the general public.


Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation and meet legal requirements. .

Overview

24
24
years of professional experience

Work History

Police Officer

NSW Police Force
01.2014 - Current
  • Arresting and charging offenders
  • Attending court both local and district to give evidence for the prosecution
  • Enforcing laws and taking the appropriate action when required
  • Handling a wide range of tasks to ensure the well-being and security of the community
  • Interviewing suspects under caution and witnesses, Leading and conducting investigations in many criminal matters
  • Maintaining public safety
  • Patrolling communities and engaging with the public to prevent and address criminal activities
  • Preparing criminal Briefs of Evidence for the DPP and local prosecutors
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
  • Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.

Operations Manager

Jones XL Pty Limited (Previously Australian Security Concepts)
05.2006 - 01.2014
  • Demonstrate a strong multi-functional competence, work unsupervised and adapt to continual changing environments
  • Solving problem areas using advanced conflict resolution skills, work autonomously and to communicate well at all levels of the general public
  • Clerical duties using Microsoft Office
  • Assisting with cash escorts
  • Discipline of staff members when necessary, Investigation of any incidents
  • Leadership of guards, Liaison with clients, key holders & landlords on a regular basis at a senior management level
  • Liaison with security company Managing Director, Liaise with security monitoring companies
  • Report writing of any occurrences in site occurrence reporting computer system
  • Reporting any maintenance or safety issues to the appropriate department
  • Rostering of guards at all sites, staff & visitor escorts
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.

Safety Liaison Officer

Central West Contact Service
05.2000 - 12.2013
  • Controlling access into the front doors, Dealing with aggression from frustrated parents, Dealing with local police if required
  • General office duties
  • Handling the fee's which both parties' pay
  • Locking & unlocking of premises, Making sure neither party is affected by drugs or alcohol on arrival
  • Responded to inquiries from internal personnel and outside clients immediately, facilitating quick resolution of issues.

Control Operator

Central Monitoring
05.2005 - 05.2006
  • At all times maintain the confidentially client's premises & to project Central Monitoring Services which reflect community expectations
  • Clerical duties such as monthly reporting using Microsoft Office
  • Liaise with Police as necessary eg: regarding break & enters, unauthorised people on site
  • Liaise with security patrol companies, Operation of SIM II software
  • Collaborated with cross-functional teams to implement process improvements for increased productivity.
  • Assisted in the development of risk assessments for critical processes, contributing insights from hands-on experience with plant operations.

Security Manager

Macarthur Square
12.2004 - 05.2005
  • At all times maintain the confidentially of the centre and project an image of the centre which reflect community expectations
  • Budgeting for the security dept.
  • Carry and use communication devices as directed eg pagers and radio and promptly respond to all calls
  • Clerical duties such as Monthly reporting using Microsoft Office
  • Complete a security report in the prescribed format for each shift, Day to day running of security operation and special events
  • Develop and implement crime prevention strategies, Emergency evacuation procedures and training
  • Ensure the centre is secure as required, Ensuring all staff are aware of the needs of the centre in regrading public liability claims reporting etc...
  • Escort staff and visitors during the dark hours to and from the car parks and other locations as required
  • First Aid if needed, Foot patrols of all sites at intervals during day & night
  • Liaise with security monitoring companies
  • Liaison with police / Merchants and other special interest groups
  • OH&S Hazard Report / Inspection as directed
  • Operate the access control, CCTV, staff ID and the security key systems, Oversee shop fittings re: noise during trading hours / access / safety, Patrol car parks buildings and grounds
  • Internal patrols of the especially during opening hours and at night
  • Recommend infrastructure enhancements to promote safety
  • Report and breaches of security any incidents and any maintenance required paying particular attention to Occupation Health & Safety issues & public liability requirements
  • Reporting and analysis of incidents, Respond to all fire & Intruder alarms
  • Rostering (taking into consideration extended trading hours, school holidays etc...)
  • Security equipment - alarms / cameras / access control systems / radios, Staff & visitor escorts
  • Respond as required to all emergency situations as part of the code, Black, Red, Blue teams etc.

Operations Supervisor

Australian Security Concepts
05.2000 - 11.2004
  • Ability to demonstrate a strong multi-functional competence
  • Worked unsupervised and adapt to continual changing environments
  • Ability to solve problem areas using advanced conflict resolution skills, work autonomously and to communicate well at all levels of the general public
  • Basic clerical duties using Microsoft Office
  • Cash escorts, Checking of id's in companies such as BAX Global (Customs Controlled Warehouse)
  • Dealing with visitor inquires
  • Discipline of staff members when necessary, Firewarden duties
  • Foot patrols of all sites at intervals during day & night
  • I worked unsupervised & remained focused under pressure & communicated well at culturally diverse & socio-economic levels
  • Investigation of any incidents, Isolating & de isolating fire zones for builders
  • Liaison with clients, key holders & landlords on a regular basis at a management level
  • Liaison with security company General Manager, Liaise with security monitoring companies
  • Monitoring of surveillance cameras, Operate the access control, CCTV, staff ID and the security key systems
  • Organising guards in emergencies (Guards call in sick at the last moment)

Education

Policing Practice

Charles Sturt University
Goulburn, NSW

Skills

  • Report Writing
  • Integrity and Honesty
  • Conflict de-escalation
  • Relationship building and management
  • De-Escalation Techniques
  • Patience and Empathy
  • Community Engagement
  • Criminal Investigations
  • Planning and coordination
  • Emergency Management
  • Emergency vehicle operation
  • Criminal Law
  • Police reports
  • Mental Resilience
  • Tactical Driving
  • Undercover operations
  • Crime scene preservation
  • Crime Prevention
  • Staff Management
  • Traffic Laws
  • Court preparation
  • Domestic Violence Prevention

Personal Information

Date of Birth: 05/01/73

Rural Fire Service Member

Member of the Mudgee RFS brigade

Mudgee PCYC

Actively assist the Mudgee PCYC with programs for the youth such as the Police run program 'Fit for life'

Timeline

Police Officer

NSW Police Force
01.2014 - Current

Operations Manager

Jones XL Pty Limited (Previously Australian Security Concepts)
05.2006 - 01.2014

Control Operator

Central Monitoring
05.2005 - 05.2006

Security Manager

Macarthur Square
12.2004 - 05.2005

Safety Liaison Officer

Central West Contact Service
05.2000 - 12.2013

Operations Supervisor

Australian Security Concepts
05.2000 - 11.2004

Policing Practice

Charles Sturt University

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Andrew HAMILTON