Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Inquiry Agent / Private Investigator
Hebby Pty Ltd T/A, Hebb Investigations
01.2023 - Current
Surveilled individuals covertly to investigate issues such as fraud and infidelity.
Produced professional reports outlining findings of cases, expenses incurred and any important incidents.
Tracked subjects through routine and notable activities and documented findings with videos, photographs and audio recordings.
Conducted surveillance for up to 6 hours at time.
Compiled exceptional notes on movements of individuals and collected documentation.
Stayed in open communication with clients to maintain professionalism and submit timely reports.
Operated in full compliance with WA laws covering interactions with individuals, records searches and allowable surveillance techniques.
Director
Hebby Pty Ltd T/A, The Tracking Centre
03.2016 - 06.2022
Combined remotely-collected and on-site data acquisition to generate unified geographic mapping information.
Designed standardized protocols for data collection, creating cohesive database input guidelines to streamline intelligence retrieval and exploitation.
Generated data layers, tables and reports for use by corporate and government clients.
Worked with clients to meet specific technical specifications and solve operational concerns.
Worked within Telematics software to evaluate quality of data and document deviations.
Recommended procedures, equipment or software upgrades to increase data accessibility or ease of use.
National Sales Manager
Visionsafe / ACOT500
02.2013 - 01.2016
Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Met with customers to give sales presentations, negotiate contracts and promote services.
Trained and developed exceptional sales leaders.
Established and adjusted selling prices by monitoring costs, competition and supply and demand.
Conferred design and production departments on customer needs and preferences to stay on top of changing demands.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
Attended events, training seminars and manufacturer product showcases.
Education
Cert III Investigative Services - Private Investigation
PICA, Private Investigators College of Australia
Queensland
2022
CBC Highgate
Highgate WA
1986
Skills
Surveillance
Field Investigations
Dealership Management
Insurance Claims Cases
Undercover Operations
Professional Integrity
Video Documentation
Locating Individuals
Customer Relationships
Timeline
Inquiry Agent / Private Investigator
Hebby Pty Ltd T/A, Hebb Investigations
01.2023 - Current
Director
Hebby Pty Ltd T/A, The Tracking Centre
03.2016 - 06.2022
National Sales Manager
Visionsafe / ACOT500
02.2013 - 01.2016
Cert III Investigative Services - Private Investigation
PICA, Private Investigators College of Australia
CBC Highgate
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