Andrew Hebb
Perth
Summary
Dynamic Inquiry Agent with a proven track record at Hebb Investigations, excelling in undercover operations and evidence collection. Recognized for enhancing team performance through mentorship and collaboration, while delivering timely, comprehensive reports that exceed client expectations. Strong interpersonal skills complement technical expertise in surveillance, driving successful outcomes in complex investigations.
Overview
31
31
years of professional experience
Work History
Inquiry Agent / Principle Investigator
Hebb Investigations
03.2017 - Current
- Maintained professional, organized, and safe environment for 12+ Investigators.
- Maximized performance by monitoring daily activities and mentoring team members.
- Training of new Investigators.
- Cross-trained existing employees to maximize team agility and performance.
- Collected documentation such as witness statements, video recordings and photographs to support case findings.
- Exceeded client expectations by delivering comprehensive reports detailing case findings and recommendations in a timely manner.
- Investigated individuals claiming disability to identify and document fraud.
- Conducted mobile and stationary surveillance on subjects in numerous investigations.
- Strengthened relationships with local law enforcement agencies through collaboration on high-profile cases, resulting in mutually beneficial outcomes.
- Uncovered critical evidence by conducting thorough background checks, surveillance, and research for client cases.
- Minimized the impact of fraud on client businesses through diligent financial investigations that identified discrepancies or suspicious transactions quickly and accurately.
- Conducted covert operations to gather intelligence on subjects while maintaining strict confidentiality and professionalism throughout the investigation process.
- Built a solid reputation as a reliable and trustworthy investigator through adherence to ethical practices and maintaining confidentiality in all assignments.
- Operated in full compliance with all Australian state laws covering interactions with individuals, records searches and allowable surveillance techniques.
- Accelerated case resolutions by working closely with attorneys to develop effective legal strategies based on findings from thorough investigations.
- Searched computer databases, credit reports, public records or other resources to locate persons or to compile information for investigations.
- Compiled comprehensive reports, enabling stakeholders to make informed decisions regarding research direction and resource allocation.
Director
The Tracking Centre
01.2013 - 12.2016
- Worked in conjunction with national corporations providing fleet management systems.
- Streamlined pick-up processes, implementing real-time GPS tracking for accurate arrival estimations.
- Implemented innovative technologies and automated milking systems to optimize efficiency in day-to-day operations.
- Optimized route efficiency for leased drivers by implementing GPS tracking systems and continuously monitoring performance data.
- Designed and implemented real-time fleet monitoring, enhancing communication between operators and management teams.
- Developed and maintained relationships with customers and suppliers through account development.
- Worked in collaboration with the Australian Federal Police and State Police departments providing information on theft rings and stolen vehicle locations.
Truck Driver
Various
11.2006 - 12.2012
- Maintained exceptional safety records while transporting oversized loads, conducting thorough pre-trip inspections, and complying with all regulations.
- Demonstrated expertise in the operation of various heavy equipment types, including hydraulic trailers and float trailers, contributing to successful deliveries.
- Coordinated with onsite personnel during deliveries, facilitating smooth handovers of oversized loads upon arrival at various mine sites throughout Western Australia.
- Provided proper load securement according to industry standards, guaranteeing safe transportation of oversized cargo.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Investigation Assistant
T.R.Hebb & Associates
05.1994 - 08.2006
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined document preparation, ensuring accuracy and compliance with industry standards.
- Facilitated onboarding process for new hires, accelerating their integration into team.
- Bolstered office security measures, updating and enforcing policies for handling confidential information.
- Boosted team productivity with regular preparation of detailed reports and presentations.
Education
Certificate III Investigative Services - Investigative Services
Professional Investigators College of Australasia
Brisbane, QLDClaims Investigation & Insurance Code of Practice -
ANZIIF
Melbourne, VICYear 12 -
CBC Highgate
Highgate, WA01-2017
Skills
- Undercover operations
- Surveillance expertise
- Evidence collection
- Teamwork and collaboration
- Interview techniques
Timeline
Inquiry Agent / Principle Investigator
Hebb Investigations
03.2017 - Current
Director
The Tracking Centre
01.2013 - 12.2016
Truck Driver
Various
11.2006 - 12.2012
Investigation Assistant
T.R.Hebb & Associates
05.1994 - 08.2006
Certificate III Investigative Services - Investigative Services
Professional Investigators College of Australasia
Claims Investigation & Insurance Code of Practice -
ANZIIF
Year 12 -
CBC Highgate
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