Andrew Hoang
Sydney,NSW
Summary
Quality-focused professional equipped for role with solid experience in quality systems management. Known for unwavering commitment to team collaboration and delivering results, adapting seamlessly to changing needs. Possesses strong skills in regulatory compliance, process improvement, and data analysis, paired with proactive and dependable nature.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality System Lead
Noumi
01.2022 - Current
- Collaborate with cross-functional teams to integrate quality processes into daily operations
- Investigation of non-conforming production, identifying root cause, implementing remedial action and preventative measures
- Provide guidance and training to production/quality personnel to ensure quality of product and process
- Establish and maintain comprehensive documentation of quality procedures, policies, and records within the QMS
- Conduct internal audits to ensure compliance with regulatory and customer requirements
- Organise, prepare, and complete all internal and external audit requirements for various certifications
- Manage all quality assurance laboratory functions including microbiological testing, sensory testing, shelf-life testing, equipment calibration, water analysis and monitoring
Laboratory Coordinator
Noumi
09.2019 - 01.2022
- Management of validation and verification of new processing equipment and procedures
- Establishing Standard Operating Procedures of lab equipment and maintenance/troubleshooting
- Maintenance and testing of equipment and instruments to ensure accuracy, efficiency, and safety of performance
- Coordination and evaluation of laboratory experiments, ensuring adherence to protocols and safety regulations; overseeing, troubleshooting and correction of experimental errors
- Management of lab consumables and assists in the annual budget planning process and regularly monitors lab expenditures
- Coordinate on and off-site meetings with suppliers in relation to new equipment/technology and negotiation of lab consumable/maintenance expenses
- Investigate customer complaints and non-conformance issues
Quality Assurance Laboratory Technician
Freedom Foods
12.2017 - 09.2019
- Perform microbiological testing of in-process and finished goods product, analysis, and documentation of results
- Perform and document internal audit findings, escalation of key issues to upper management
- Collect and compile statistical quality data
- Enforce compliance with quality and industry regulatory requirements
- Analyse data to identify areas of improvements in the quality control and assurance
- Organisation and tracking of postage/courier pickups and delivery, overall support role for Quality Assurance team
- Support preparation of submission application and package for external labs/DAWE
- Coordination of critical food analysis and declaration documents and management of overseas supply-chain shipments to international vendors
Operations Support Technician
Freedom Foods
09.2017 - 12.2017
- Validation and verification of new line equipment
- Establish high-quality standards, roll out production training sessions and ensure they are applied by line technicians
- Inspection of machinery and identifying/escalating any faults to management and other team members
- Drafting and implementing preventative maintenance/troubleshooting methods
- Worked closely with operations management and engineering team to apply efficient methods of production and preventative maintenance measures
Quality Assurance Laboratory Assistant
Pactum Australia
08.2016 - 09.2017
- Perform microbiological testing of in-process and finished goods product, analysis, and documentation of results
- Clean and sterilize equipment and work area and maintain GMP
- Conduct and maintain calibration for laboratory testing equipment such as scales, thermometer, pH meter and FOSS machine
- Maintain and archive records of retention samples, and other documentation
Production Line Operator
Pactum Australia
11.2013 - 03.2016
- Prepare line set up, operation of process equipment, and maintain running condition of all equipment
- Visual inspection of product and packaging materials to ensure they meet quality standards
- Documentation of raw materials used preventative maintenance and quality record checks of equipment and product
- Optimisation of all resources available and monitoring production run unsupervised whilst providing support to all team members
- Adjustment of equipment to ensure efficiency of production line and management of all equipment issues to minimize overall downtime
- Assist to clean up work area and maintain GMP
- Participation in pre-shift meetings required before handover and recommend improvements where necessary
Education
Bachelor of Biotechnology - Medical Major- Molecular Biology, Immunology, Biochemistry, And Environmental Biology, Food Science Minor -Food Compliance Regulations And Technological Aspects of Bioprocessing.
University of Technology, Sydney
Skills
- Written communication
- External auditing
- Microsoft Office
- Problem Solving
- Critical Thinking
- Time Management
- Attention to Detail
- Operational excellence
- Quality management
- Quality system development
- Internal auditing
- Cross-functional teamwork
Certification
- Allergen Bureau – Voluntary Incidental Trace Allergen Labelling (VITAL)
- SAI Global – VACCP & TACCP
- SAI Global – Internal Food Safety Auditor ISO22000 & ISO19011
- SAI Global – Principles of HACCP
- Corrective Training Systems- Label foods according to legislative requirements
Extracurricular Activities
Oztag Sydney City, 07/2016, 01/2018 Oztag Fairfield, 01/2022, 06/2024
References
Available Upon Request
Timeline
Quality System Lead
Noumi
01.2022 - Current
Laboratory Coordinator
Noumi
09.2019 - 01.2022
Quality Assurance Laboratory Technician
Freedom Foods
12.2017 - 09.2019
Operations Support Technician
Freedom Foods
09.2017 - 12.2017
Quality Assurance Laboratory Assistant
Pactum Australia
08.2016 - 09.2017
Production Line Operator
Pactum Australia
11.2013 - 03.2016
Bachelor of Biotechnology - Medical Major- Molecular Biology, Immunology, Biochemistry, And Environmental Biology, Food Science Minor -Food Compliance Regulations And Technological Aspects of Bioprocessing.
University of Technology, Sydney
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