Andrew Hourigan
East Malvern,VIC
Summary
Experienced Technician with over 3 years of experience in Telecommunications. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic Technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Cabling and underground enclosures and conduit and training in constructing underground telecommunications infrastructure. Motivated to learn, grow and excel in Telecommunications & Electrical Services.
Overview
7
7
years of professional experience
Work History
Floor Leveller
A1 Levelling
01.2022 - 11.2023
- Ensured workplace safety, following strict adherence to company policies and industry regulations.
- Achieved consistent high-quality output through precise calibration of beveller settings for each project.
- Collaborated with team members to complete large-scale projects in a timely manner, increasing overall productivity.
- Assisted in training new employees on proper use of equipment, fostering a knowledgeable workforce and reducing errors.
- Communicated effectively with cross-functional teams regarding project status updates, ensuring smooth collaboration throughout the production process.
- Adhered to strict quality control standards, consistently delivering high-quality results that met or exceeded customer expectations.
Glass Blower
Monash Scientific Glass Blowing Services
03.2021 - 01.2022
- Used color, space and composition to produce desired artistic effects.
- Kept tools, equipment and work areas properly maintained.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Developed and maintained courteous and effective working relationships.
- Served thousands of customers and followed outlined steps of service.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Construction Laborer
Hulk Construction
02.2021 - 01.2022
- Interpreted job site supervisor's orders and technical documentation to complete accurate work.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Directed traffic away from hazardous locations to protect team members and general public.
- Prepared job sites for work plans by measuring and marking different distances.
- Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
- Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Technician
MK Connects
03.2017 - 02.2020
- Increased customer satisfaction by resolving connection issues.
- Carried out day-day-day duties accurately and efficiently.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Completed minor preventative maintenance and mechanical repairs on equipment.
- Improved through consistent hard work and dedication.
- Performed complex mechanical alignments and calibration of equipment to quality standards.
- Determined maintenance requirements and assigned repairs to qualified employees.
Education
Electrical, Electronics Engineering Technologies
Holmesglen Institute
Moorabbin, VIC04.2022
High School Diploma -
Wesley College
Glen Waverly 11.2016
Skills
- Methodical and organized
- Hard working and self-motivated
- Problem-solving abilities
- Great communication skills
- Emotional intelligence
- Teamwork and flexibility
- First Aid/CPR
- Customer service
Referee
-Mario Krajewski, Director MK Connects, (0450 123 999)
-Tim Cockerell, Director of Hulk Construction, (0410 597 421)
-Alex Gajic, Director of Monash Scientific Glass Blowing (0425 779 773)
Timeline
Floor Leveller
A1 Levelling
01.2022 - 11.2023
Glass Blower
Monash Scientific Glass Blowing Services
03.2021 - 01.2022
Construction Laborer
Hulk Construction
02.2021 - 01.2022
Technician
MK Connects
03.2017 - 02.2020
Electrical, Electronics Engineering Technologies
Holmesglen Institute
High School Diploma -
Wesley College
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