Andrew Houssarini
Greystanes,NSW
Summary
Seasoned professional with a proven track record at JB Metropolitan Distributors, enhancing customer satisfaction through efficient route planning and timely deliveries. Excelled in a leadership role as Head Butcher by boosting sales through innovative displays and strict quality control. Skilled in logistics and customer response, adept at fostering team collaboration and ensuring product excellence.
Overview
44
44
years of professional experience
Work History
Delivery Driver
JB Metropolitan Distributors
07.2019 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
Head Butcher
Various
11.1980 - 07.2019
- Increased sales by creating appealing meat displays and ensuring product freshness.
- Managed daily operations of the butcher shop, including scheduling, payroll, and budgeting responsibilities.
- Maintained a safe work environment through regular equipment maintenance and staff training in safety protocols.
- Fostered an inclusive work environment that encouraged collaboration among staff members from diverse backgrounds.
- Generated repeat business by building rapport with customers through personalized service and attention to detail.
- Increased team productivity through effective delegation of tasks based on individual strengths and areas of expertise.
- Implemented ongoing training programs for butchers to stay current on industry trends and best practices in meat processing techniques.
- Improved overall efficiency by streamlining processes for receiving, processing, and displaying meats.
- Reduced waste by implementing proper inventory management and ordering procedures.
- Developed strong relationships with suppliers to ensure consistent quality of products at competitive prices.
- Ensured compliance with local health regulations through regular inspections and strict adherence to sanitation guidelines.
- Mentored new butchers on proper cutting techniques, product handling, and customer service skills.
- Collaborated with other department heads to create cross-merchandising opportunities for increased revenue generation.
- Adhere to safety and cleanliness standards and maintained equipment.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Trained new employees on proper meat-cutting techniques and safety measures.
Education
School Certificate -
De La Salle College
Kingsgrove, NSW10.1980
Skills
Customer Response
- Forklift Operation
- Pallet Jack Operation
- Responsible Driver
- Pre-Trip and Post-Trip Inspections
- Logistics Knowledge
- Food Delivery
- Teamwork and Collaboration
- Loading and Unloading
- Experienced Manual Transmission Driver
Logistics knowledge
Commercial driving
Order picking and processing
GPS and route planning
Timeline
Delivery Driver
JB Metropolitan Distributors
07.2019 - Current
Head Butcher
Various
11.1980 - 07.2019
School Certificate -
De La Salle College