Andrew Johns
Griffith,NSW
Summary
Results-driven sales representative with expertise in client relationship management, sales strategy development, and effective communication. Proven ability to generate new sales leads and collaborate with teams to drive revenue growth.
Overview
4
4
years of professional experience
8
8
Certifications
Work History
Sales Representative
Hutcheon & Pearce
Griffith, NSW
04.2022 - Current
- Secured new sales leads through cold calling and networking, expanding client base.
- Presented product features and benefits to potential customers effectively.
- Conducted product demonstrations to showcase features and drive interest.
- Cultivated client relationships to identify needs and preferences, enhancing customer satisfaction.
- Collaborated with team members to strategize sales approaches and tactics.
- Managed customer inquiries and provided timely, accurate information.
- Participated in training sessions to enhance product knowledge and sales skills.
- Documented all sales and prospecting activities, ensuring data accuracy for tracking progress.
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Collaborated with team members to streamline repair processes and workflows.
- Maintained a clean and organized work environment for safety compliance.
- Assisted customers in understanding vehicle repairs and maintenance needs.
- Trained new mechanics on shop procedures and equipment usage effectively.
- Assisted fellow mechanics when necessary during complex repairs.
- Kept detailed records of repairs, labor involved and parts used.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Managed inventory levels for spare parts to ensure timely availability.
- Coordinated with suppliers to procure quality spare parts efficiently.
- Oversaw the organization of spare parts warehouse for optimal accessibility.
- Analyzed usage trends to forecast future spare parts requirements.
- Maintained records of all incoming and outgoing parts, including pricing information and supplier details.
- Utilized computers and software to manage records and track inventory.
- Analyzed customer complaints to determine root cause and corrective action plans.
- Identified opportunities for improvement in existing processes related to handling spare parts.
Education
High School Diploma -
Wade High School
Griffith, NSW11-1998
Skills
- Sales strategy
- Client relationship management
- Customer engagement
- Objection handling
- Product demonstration
- Product demonstrations
- CRM software proficiency
- Territory mapping
- Technical product knowledge
- Data analysis
- Problem solving
- Effective communication
- Team collaboration
- Adaptability to change
- Relationship management
Certification
Heavy Vehicle Mechanic.
Timeline
Sales Representative
Hutcheon & Pearce
04.2022 - Current
High School Diploma -
Wade High School