Andrew Kajukow
Cooma,NSW
Summary
Dynamic leader with a proven track record at Coles for consistently achieving budgets, KPIs, metrics, and safety standards. Experienced in operations management and adept at problem-solving. Excels in multitasking and risk management, successfully leading teams of 60+ to surpass targets. Skilled in inspiring staff and driving customer service excellence, resulting in significant improvements in store performance and safety standards.
Overview
18
18
years of professional experience
Work History
Store Manager / Assistant Store Manager / Fresh Trading Manager
Coles
07.2019 - 01.2025
- Support all operational and people aspects of the store
- Demonstrate exceptional ability to lead, coach and develop a large team size of 60+
- Continuously Demonstrate proven ability to work in a fast paced, challenging and complex environment
- Lead the entire store team to achieve key targets and exceed expectations
- Provide exceptional customer service and continually seek to improve our diverse customer offer based on changing demographic
- Drive our team culture by putting our teams health, safety and well being first
- Reward and recognise my team, inspiring and encouraging them to always do their best
- Ability to look ahead, energise the team and deliver with pride
- Maintain high standards across the store with a high focus on safety, auditing standards, compliance and visual merchandising
- Liaise with fellow Store Managers, third party representatives and community based organisations to discuss business ventures and opportunities to develop diversity throughout the community
- Plan rosters, lead store team communication huddles, communicate and delegate to department managers to ensure completion of tasks, ensure all Store processes have been completed and personally oversee them if needed
- Follow and implement processes and coach the team to do the same
- Adapt, modify and interpret procedures and tools
- Maximise the commercial potential of the store by reducing the cost of doing business, driving sales and minimising loss by inventing a business plan
- Review progress towards KPI's in the store in consultation with the team and drive actions based on a plan-do-review approach
- Coach and empower my team to comprehend sales forecasting to ensure optimal stock levels and maximise selling capacity
- Hold myself and my team accountable for delivering to their expectations and objectives
- Fairly and consistently address any breach of policy, procedure and / or behaviour standard
Grocery Manager
Woolworths
01.2017 - 01.2019
- Inspire, guide and train team members, as well as leading by example
- Delegate tasks and ensure they are completed in a time efficient and safe manner
- Field and action customer enquiries
- Perform team meetings; to give team instructions and provide guidance and feedback
- Mitigate team member and client problems and achieve an outcome
- Self-educate on policy and protocol updates, technology upgrades, new trends and training and then coach team members accordingly
- Roster team members according to budget constraints and to task
- Administrative duties, including; receiving orders, creating and generating rosters, fielding and actioning emails, accessing and designating online training to myself and team members, create and retain documents and spreadsheets for health and safety records, record keeping for grievances, transfers, enquiries actioned, daily housekeeping and safety records
- Instruct, action and oversee proper procedure while completing duties and tasks
- Manage daily routine and monitor extra objectives set
- Locate and remove potential prohibited behaviour whether from an employee or client and escalate if required
- Prioritise objectives and complete within tight time constraints
- Control wages, expenditure and theft while consistently meeting strict budget targets
BWS Store Manager
Woolworths
01.2015 - 01.2017
- Inspire, guide and train team members, as well as leading by example
- Delegate tasks and ensure they are completed in a time efficient and safe manner
- Field and action customer enquiries
- Perform team meetings; to give team instructions and provide guidance and feedback
- Mitigate team member and client problems and achieve an outcome
- Self-educate on policy and protocol updates, technology upgrades, new trends and training and then coach team members accordingly
- Roster team members according to budget constraints and to task
- Administrative duties, including; receiving orders, creating and generating rosters, fielding and actioning emails, accessing and designating online training to myself and team members, create and retain documents and spreadsheets for health and safety records, record keeping for grievances, transfers, enquiries actioned, daily housekeeping and safety records
- Instruct, action and oversee proper procedure while completing duties and tasks
- Manage daily routine and monitor extra objectives set
- Locate and remove potential prohibited behaviour whether from an employee or client and escalate if required
- Prioritise objectives and complete within tight time constraints
- Control wages, expenditure and theft while consistently meeting strict budget targets
Personal Trainer / Manager
Anytime Fitness
01.2011 - 01.2015
- Organise and manage client/member files, relating to their needs
- Determined client needs by asking relevant questions and listening actively to the responses, using my interpersonal and communication skills
- Maintain workplace safety, ethics, expertise, standards and records
- Used time efficiently when not serving customers, including cleaning the equipment and talking to customers to see what I could do to improve the facility
- Make the customers feel welcomed and comfortable in a safe environment
- Adhere to legislation and regulations pertaining to the industry
- Train, motivate, encourage, manage and inspire my clients
- Assist any member with meal and workout plans
- Train and work with amateur – experienced athletes
- Conduct intensive analysis, compile complex documentation and monitor clients
- Build the numbers in my group/ PT classes and create more awareness through hard work and evident results
Concreter /General Laborer
G & M Concrete
02.2009 - 06.2011
- Ensured accurate measurements for formwork installation by utilizing advanced tools such as laser levels and measuring tapes during the preparation phase.
- Collaborated with project managers to ensure seamless communication between teams, resulting in improved overall performance.
- Improved durability of finished structures by ensuring proper concrete placement, curing techniques, and reinforcement methods were utilized consistently.
- Maintained safe work environments by implementing and enforcing strict safety protocols during concrete operations.
Agronomist /General Farm Hand
Thunderbolts Rock
11.2007 - 02.2009
- Developed customized nutrient management plans to optimize plant health and yield potential.
- Implemented pest and weed control measures.
- Supervised fertilizer and pesticide applications.
- Served as bridge between sales, agronomics, data and technology to increase grower's ROI.
Agronomist
Boltway
10.2006 - 11.2007
- Developed customized nutrient management plans to optimize plant health and yield potential.
- Supervised fertilizer and pesticide applications.
- Implemented pest and weed control measures.
- Served as bridge between sales, agronomics, data and technology to increase grower's ROI.
Education
Certificate - CPR
ST Johns
Deakin, ACT11.2024
Certificate - First Aid
ST Johns
Deakin, ACT11.2024
Certificate II - Business Administration And Management
Coles Retail Leaders
Sydney, NSW06.2024
Certificate IV - Health And Fitness
Australian Fitness Network
Sydney, NSW09.2012
Certificate III - Health And Fitness
Australian Fitness Network
Sydney, NSW04.2012
Certificate - High Risk Forklift License
TAFE NSW
NSW05.2008
Skills
- Operations management
- Problem-solving
- Multitasking and organization
- Risk management
- Data collection
- Asset management
- Safety awareness
- Equipment inspection
- Attention to detail
Timeline
Store Manager / Assistant Store Manager / Fresh Trading Manager
Coles
07.2019 - 01.2025
Grocery Manager
Woolworths
01.2017 - 01.2019
BWS Store Manager
Woolworths
01.2015 - 01.2017
Personal Trainer / Manager
Anytime Fitness
01.2011 - 01.2015
Concreter /General Laborer
G & M Concrete
02.2009 - 06.2011
Agronomist /General Farm Hand
Thunderbolts Rock
11.2007 - 02.2009
Agronomist
Boltway
10.2006 - 11.2007
Certificate - CPR
ST Johns
Certificate - First Aid
ST Johns
Certificate II - Business Administration And Management
Coles Retail Leaders
Certificate IV - Health And Fitness
Australian Fitness Network
Certificate III - Health And Fitness
Australian Fitness Network
Certificate - High Risk Forklift License
TAFE NSW
Similar Profiles
ZOE MAHERZOE MAHER
Cashier at ColesCashier at Coles
Manabi TimilsinaManabi Timilsina
Store Team Member at ColesStore Team Member at Coles
William Frost-FosterWilliam Frost-Foster
Senior Team Member at ColesSenior Team Member at Coles
Jye WeimerJye Weimer
Supervisor/ Service Department at ColesSupervisor/ Service Department at Coles
Sonja RoafSonja Roaf
Staff Pharmacist at CVS HEALTH CORPORATIONStaff Pharmacist at CVS HEALTH CORPORATION