Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Andrew Kent

Belmont North,NSW

Summary

Accomplished Assistant Store Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Woolworths Group
08.2023 - Current
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Assistant Store Manager

Woolworths Group
01.2022 - 08.2023
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Analyzed customer feedback and implemented strategies to improve customer experience.

Grocery Manager

Woolworths Group
08.2019 - 01.2022
  • Reported issues to higher management with great detail.
  • Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
  • Developed promotional strategies that drove increased foot traffic and boosted sales revenue.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.

Various Roles

Woolworths Group
07.2004 - Current

Education

HSC -

Mudgee High School
Mudgee, NSW
12.2003

Skills

  • Problem-Solving
  • Team Building and Leadership
  • KPI Tracking
  • Display Setup
  • Multitasking and Organization
  • Sales Projections
  • Goal Setting and Achievement

Certification

First Aid certificate 06/12/2021

Mental First Aid Certificate 17/08/2022

Timeline

Assistant Store Manager

Woolworths Group
08.2023 - Current

Assistant Store Manager

Woolworths Group
01.2022 - 08.2023

Grocery Manager

Woolworths Group
08.2019 - 01.2022

Various Roles

Woolworths Group
07.2004 - Current

HSC -

Mudgee High School

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