Andrew Kidd
Griffith,NSW
Summary
Dynamic professional with a proven track record at Vaccari’s Bakery, enhancing customer satisfaction through timely deliveries and effective problem-solving. Skilled in loading and unloading, with a dependable nature that boosts team productivity. Committed to fostering collaboration and continuous improvement, ensuring operational efficiency and exceptional service.
Overview
31
31
years of professional experience
Work History
Delivery Driver
Vaccari’s Bakery
10.2018 - 03.2025
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
Business Manager
BIG W
05.1994 - 05.2018
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Assisted with hiring process and training of new employees.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Fostered a culture of continuous improvement by encouraging employee input on process optimization efforts.
- Improved operational efficiency by adopting new technologies and training staff on best practices.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Year 10 -
Wade High School
Griffith, NSWSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Forklift operation
- Dependable and reliable
- Heavy lifting
- Order picking and processing
- Loading and unloading
- Attention to detail
- Time management
- Problem-solving
- Stocking and inventory
Timeline
Delivery Driver
Vaccari’s Bakery
10.2018 - 03.2025
Business Manager
BIG W
05.1994 - 05.2018
Year 10 -
Wade High School
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