Summary
Work History
Education
Skills
Personal Information
Attributes
Achievements Awards
Leisure Activities
References
Timeline
Generic

Andrew Kolsteeg

Oxenford,QLD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Work History

In-home Domestic Worker

Multi-Cultural Communities Council Gold Coast
2023.03 - Current
    • Built strong relationships with clients to deliver emotional support and companionship.
    • Assisted clients with daily living needs to maintain self-esteem and general wellness.
    • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
    • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
    • Recognized and reported abnormalities or changes in patients' health status to case manager.
    • Remained alert to problems or health issues of clients and competently responded.
    • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
    • Transported individuals to events and activities, medical appointments, and shopping trips.
    • Assisted with daily living activities, running errands, and household chores.
    • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
    • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
    • Transported clients to and from medical appointments with safety and efficiency.
    • Entrusted to handle confidential and sensitive situations in professional matter.

Customer Experience Officer

Gold Coast Football Club Ltd
Carrara , QLD
05.2018 - Current
  • Greeting patrons at gates or in the seating bowl, checking tickets for seating allocation, directing patrons to stadium facilities etc.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Developed and maintained courteous and effective working relationships.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Self-motivated, with a strong sense of personal responsibility.

Process Worker

Sicame Australia
2009.01 - 2022.09
  • Assembly of parts for use by electricity providers (e.g., Energex)
  • Inspected final products to assess compliance with quality standards and established tolerances
  • Maintained an organized work area by cleaning and removing hazards
  • Made sure that products were produced on time and were of good quality
  • Met production targets and tight deadlines by collaborating closely with team members
  • Organized and prepared workstations and materials needed for operations to maximize productivity
  • Inspected finished products for quality and adherence to customer specifications
  • Trained new production staff members on safe and efficient production procedures and proper machine operations

Public Areas Cleaner

Couran Cove Island Resort
2003.09 - 2005.01
  • Cleaning of guest amenities, restaurants, conference rooms, reception, and guest accommodation
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles
  • Vacuumed and shampooed carpets, upholstery and other fabrics

Education

Certificate III -

CHC33015 Certificate III in Individual Support (Ageing)
Gold Coast, QLD

Southport HLTAID002 Provide Basic Emergency Life Support, HLTAID003 Provide First Aid -

AUSTRALIA WIDE FIRST AID
Southport, QLD
09.2023

Burleigh Heads Certificate III in Horticulture (Nursery) -

AUSTRALIAN SCHOOL OF HORTICULTURE
Gold Coast, QLD
03.2002

Year 12 Senior Certificate -

MERRIMAC STATE HIGH SCHOOL
Gold Coast, QLD
11.1993

Skills

    • Verbal Communication
    • Problem-Solving
    • Calm Under Pressure
    • Dependable and Responsible
    • Customer Service
      • Basic Housekeeping
      • Relationship Building
      • Strong Ethics
      • Client Transportation

Personal Information

  • Marital Status: Married with 2 children
  • Date of Birth: 07/11/75
  • Nationality: Australian (born Southport Qld)
  • Driving License: Current Queensland C Class manual licence with own reliable transport

Attributes

  • Strong commitment to customer care and service
  • Team Player
  • Self motivated and reliable
  • Confident when dealing with internal/external customers
  • Demonstrate respect for others and the environment
  • Ability to work in harmony with co-workers or independently
  • Quick to learn new skills and procedures
  • Ability to prioritise tasks and meet deadlines
  • Eager to participate in achieving team/company goals
  • Enjoy challenges and eagerly embrace change
  • Pay attention to detail and accuracy
  • Strive to exceed standards and expectations

Achievements Awards

  • Blood donor/plasma donor for Australian Red Cross
  • Event volunteer for Gold Coast Airport Marathon 2013 – 2018
  • Event volunteer for the Pan Pacific Masters Games 2014
  • Volunteer fire fighter and member of Coomera Valley Rural Fire Brigade August 2022

Leisure Activities

Gardening, photography, camping, bushwalking, reading, bike riding

References

 

Karin Andres: Care Staff Team Leader MCCGC 0487 103 451

Matthew Walker: First Officer Coomera Valley Rural Fire Brigade 0419 712 423

Paul Rockall: character reference 0412 662 044


Timeline

In-home Domestic Worker

Multi-Cultural Communities Council Gold Coast
2023.03 - Current

Customer Experience Officer

Gold Coast Football Club Ltd
05.2018 - Current

Process Worker

Sicame Australia
2009.01 - 2022.09

Public Areas Cleaner

Couran Cove Island Resort
2003.09 - 2005.01

Certificate III -

CHC33015 Certificate III in Individual Support (Ageing)

Southport HLTAID002 Provide Basic Emergency Life Support, HLTAID003 Provide First Aid -

AUSTRALIA WIDE FIRST AID

Burleigh Heads Certificate III in Horticulture (Nursery) -

AUSTRALIAN SCHOOL OF HORTICULTURE

Year 12 Senior Certificate -

MERRIMAC STATE HIGH SCHOOL
Andrew Kolsteeg