Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ANDREW LANCASTER

Highett,Australia

Summary

Adept at fostering customer relations and resolving complex inquiries, my tenure at Battery World Mentone honed my problem-solving and adaptability skills. As a Senior Sales Assistant, I leveraged my proficiency in stock management and teamwork, significantly enhancing operational efficiency. My background also includes a strong foundation in CAD from Brisford Engineering, underscoring my technical and interpersonal prowess. Dependable warehouse team member with strong focus on accuracy and efficiency in inventory management and order fulfillment. Exhibits consistent effort in maintaining safe and organized work environment while effectively operating forklifts and other warehouse equipment. Skilled and organized fundraising expert with proven track record in planning and executing successful fundraising campaigns, achieving significant revenue growth for various organizations. Known for conscientious approach to managing donor relations, developing strategic partnerships, and utilizing data-driven insights to optimize fundraising efforts while maintaining solid work ethic. Experienced in forklift operation in confined spaces and efficient loading/unloading of stock at The Essential Ingredient. Responsible for picking, packing, and ensuring a safe, clean work environment. Demonstrated strong teamwork by fostering positive relationships with colleagues and consistently going the extra mile by volunteering additional hours to complete tasks or support business needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Warehouse Forklift Operator

The Essential Ingredient
10.2024 - 02.2025
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Picked, Packed, and delivered customer orders as required

Senior Sales Assistant

Battery World
07.2022 - 10.2024
  • Developed strong customer service skills through daily interactions with customers
  • Maintained accurate records of all transactions using POS systems for tracking sales data
  • Leveraged communication skills to effectively communicate with customers regarding their needs
  • Ensured compliance with health safety regulations when handling food items or hazardous materials
  • Resolved customer complaints quickly by demonstrating empathy and offering solutions
  • Utilized problem-solving techniques to successfully resolve complex customer inquiries

Engineering Draftsperson Trainee

Brisford Engineering
07.2021 - 07.2022
  • Assisted in the development of shop drawings for fabrication purposes
  • Provided technical support throughout the construction process by responding promptly to contractor inquiries
  • Welded metal parts together following appropriate welding techniques as per industry standards
  • Utilized hand tools such as wrenches, pliers, screwdrivers, and hammers for assembly purposes

Restaurant Waiter

Lobster Cave
09.2020 - 07.2021
  • Demonstrated excellent customer service skills by promptly taking orders, delivering food and beverages, and addressing any customer concerns or complaints
  • Greeted patrons at assigned tables and promptly addressed questions and requests
  • Greeted customers and provided menu information to create a positive dining experience

Fundraiser Organizer

Worlds Greatest Shave
01.2017 - 05.2019
  • Planned, coordinated and organized fundraising events to increase donation programs
  • Contributed to fundraising goals through solicitation grants along with strategizing and implementing fundraising plans
  • Developed and maintained effective communication channels between volunteers, staff, and participants
  • Assisted in organizing and executing fundraising events to support charitable causes
  • Enhanced teamwork and collaboration abilities by working with fellow volunteers towards a common goal

Fundraiser Coordinator

Zaidee's
01.2016 - 09.2016
  • Provided timely reports on the progress of fundraising efforts to senior management
  • Worked closely with leadership teams to develop goals, objectives, timelines, and budgets for all fundraising activities
  • Organized and managed events to raise funds, such as galas, auctions, walks

Education

High School Diploma -

Mentone Grammar School

Diploma - Music Production

Collarts
01.2020

Certification - Music Production

Mentone Grammar School
01.2019

Skills

  • Customer Relations
  • Schedule Management
  • Nonprofit experience
  • Event Planning
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Willingness to learn
  • Equipment Operation
  • Forklift Driving Experience - Both Counterbalance and Reach Forklifts

Certification

  • Forklift Licence
  • EWP Licence (Boom and Scissor)
  • Level 3 First Aid

Languages

English

Timeline

Warehouse Forklift Operator

The Essential Ingredient
10.2024 - 02.2025

Senior Sales Assistant

Battery World
07.2022 - 10.2024

Engineering Draftsperson Trainee

Brisford Engineering
07.2021 - 07.2022

Restaurant Waiter

Lobster Cave
09.2020 - 07.2021

Fundraiser Organizer

Worlds Greatest Shave
01.2017 - 05.2019

Fundraiser Coordinator

Zaidee's
01.2016 - 09.2016

Diploma - Music Production

Collarts

Certification - Music Production

Mentone Grammar School
  • Forklift Licence
  • EWP Licence (Boom and Scissor)
  • Level 3 First Aid

High School Diploma -

Mentone Grammar School
ANDREW LANCASTER