Summary
Overview
Work History
Education
Skills
References
Timeline
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Andrew Lowe

Moffat Beach,Queensland

Summary

Motivated, hardworking and driven leader with strong problem-solving and customer service skills, dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Ex-military member with strong communication and organizational skills, trained to be professional, punctual and disciplined, with experience in a leadership role. Capable of performing in high stress environments. Currently holding Negative Vetting level 1 security clearance.

Overview

8
8
years of professional experience

Work History

Bartender

10 Toes Brewery
10.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.

Cocktail Bartender

Kings Beach Bar
08.2024 - 10.2024
  • Increased customer satisfaction by crafting visually appealing and delicious cocktails.
  • Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
  • Enhanced bar efficiency by maintaining a clean, organized, and well-stocked workspace.
  • Elevated guest experience with personalized cocktail recommendations based on their preferences.
  • Contributed to an inviting atmosphere by engaging with patrons in conversation while expertly mixing their desired beverages.

Venue Manager

Circa Rooftop Bar & Uptown Social
04.2024 - Current
  • Increased event bookings by developing and maintaining strong relationships with clients and vendors.
  • Streamlined venue operations for better efficiency and cost reduction by implementing new management systems.
  • Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
  • Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
  • Collaborated with marketing team to promote the venue through social media campaigns, resulting in increased brand awareness.
  • Enhanced team productivity through effective scheduling and task delegation.

Bartender

Circa Rooftop Bar & Uptown Social
02.2024 - 04.2024
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
  • Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Infantry soldier

Australian Army
01.2019 - 01.2023
  • Recon Patrol 2IC in an amphibious reconnaissance unit
  • Responsible for all members of the team and the equipment they carry
  • Responsibility to lead the team in the absence of the patrol commander
  • Ensuring patrol commanders deadlines are met and assist with mission planning
  • Achievements: Completed multiple specialist courses within the military including basic recon course, combat first aider and specialist combat communicator
  • Promoted to the rank of Lance Corporal in 2023.

Bartender

Port of Bourke Hotel
01.2018
  • Provide excellent customer service, taking orders and ensuring a positive guest experience
  • Run drinks efficiently, and assist with maintaining a clean and organized bar environment
  • Collaborate with the team and assist in other tasks as needed
  • Prepare and organize the bar for service, including stocking and inventory.

Tractor operator

Australian Food & Fibre
01.2017
  • Safe operation of tractor
  • Performed routine maintenance on relevant equipment i.e Tractor and attachments.

Labourer

North Bourke Cotton Gin
01.2017
  • Worked in most areas of the cotton gin, gained basic experience driving front end loader and fork lift
  • Operate front end loader as required
  • Worked in yard crew and on the feeder bay.

Education

White Card -

RSA QLD -

Stable hand license -

LF Forklift license -

High School Diploma -

Bourke High School
Bourke, NSW
01.2016

Skills

  • Leadership
  • Critical thinking
  • Problem solving
  • Attention to detail
  • Punctual
  • Dependable and Responsible
  • Excellent Communication
  • Teamwork and Collaboration
  • Analytical Thinking
  • Organization
  • Customer service focus
  • Time management
  • Experience with hand and power tools
  • Basic machine operation experience
  • Process Optimization
  • Event planning and management
  • Bar Management
  • Inventory Management

References

  • Patrol commander - Ethan Smith, 0400 152 806
  • Patrol commander - Tom Nelson, 0418 428 506
  • Head chef 10 toes Brewery - Dan Wharin Tan, 0401 415 020
  • Bartender - Thomas De Luca, 0452 149 055

Timeline

Bartender

10 Toes Brewery
10.2024 - Current

Cocktail Bartender

Kings Beach Bar
08.2024 - 10.2024

Venue Manager

Circa Rooftop Bar & Uptown Social
04.2024 - Current

Bartender

Circa Rooftop Bar & Uptown Social
02.2024 - 04.2024

Infantry soldier

Australian Army
01.2019 - 01.2023

Bartender

Port of Bourke Hotel
01.2018

Tractor operator

Australian Food & Fibre
01.2017

Labourer

North Bourke Cotton Gin
01.2017

RSA QLD -

Stable hand license -

LF Forklift license -

High School Diploma -

Bourke High School

White Card -

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Andrew Lowe