Andrew Marker
Adelaide,SA
Summary
Seasoned Operations Manager and talented leader within the energy and water industries. Many years of experience applying exceptional relationship building, planning and problem-solving abilities toward enhancing business and customer outcomes. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic, quality driven approach. Capable of looking outside the square to seek improvement and efficiencies, all while operating in a heavily regulated environment.
Overview
25
25
years of professional experience
Work History
Metering Operations Manager
SA Power Networks
09.2017 - Current
Responsible for the management of SA Power Networks meter reading services contract and SA Power Networks administrative connection to the National Electricity Market (NEM). The development of working relationships with industry, external and internal stakeholders. The procurement of the meter reading contractor.
Board Member
School Of The Nativity
03.2013 - 11.2018
Served in all roles on the private school board during three terms of two years each. During this period the schools financials were turned around from negative to positive results, student numbers increased by 50% and implemented a 1-1 IT device initiative.
Meter Reading Coordinator
SA Power Networks
10.2011 - 09.2017
Lead the Meter Data Management team and the Business to Business team in the daily operational activities associated with SA Power Networks meter reading services contract
Service Order Coordinator
ETSA Utlities
01.2004 - 10.2011
The day to day operational management of reconnection of supply, disconnection of supply and special read service orders requested by National Electricity Market (NEM) participants
Contract Manager
Service Stream
10.1998 - 12.2003
The management of Service Stream meter reading contract with SA Water. This was SA Water's first external meter reading contract. Both businesses worked closely together to get the financial, customer service and safety outcomes required. This partnership remained in place until November 2021.
Education
Business Management
SG Learning And Development
AdelaideDiploma of Business Management
SG Learning And Development
Adelaide Skills
- Contract Management
- Relationship building and maintenance
- Continuous improvement
- Safety management
- Contract budgeting
- Revenue management
- Quality Management System (QMS) development
Timeline
Metering Operations Manager
SA Power Networks
09.2017 - Current
Board Member
School Of The Nativity
03.2013 - 11.2018
Meter Reading Coordinator
SA Power Networks
10.2011 - 09.2017
Service Order Coordinator
ETSA Utlities
01.2004 - 10.2011
Contract Manager
Service Stream
10.1998 - 12.2003
Business Management
SG Learning And Development
Diploma of Business Management
SG Learning And Development
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