Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Martino

Athelstone,SA

Summary

Proven team leader with a track record of enhancing customer satisfaction at Fire And Stone through exceptional multitasking and interpersonal communication. Skilled in event planning and customer service, consistently creating positive experiences. Demonstrates a professional appearance and a warm, friendly demeanor, adept at building trust with both children and adults. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Waiter

Fire And Stone
07.2021 - Current
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Checked guests' identification before serving alcoholic beverages.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Babysitter

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10.2020 - 03.2021
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Prepared healthy, age-appropriate snacks and meals.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Assisted children with homework assignments and special projects across different subjects.
  • Administered medications, following strict instructions from parents and medical labels.

Education

Bachelor of Marketing And Communications - Marketing And Communication

University of South Australia
Adelaide, SA
11.2025

High School Diploma -

Rostrevor College
Glen Stuart Rd, Woodforde SA 5072
11.2022

Skills

  • Strong multitasking
  • Professional Appearance
  • Team Player
  • Warm and Friendly
  • Customer Service
  • Social Media
  • Event Planning
  • Editing and proofreading
  • Interpersonal and written communication
  • Team Leadership
  • Marketing Strategies
  • Creative Direction

Timeline

Waiter

Fire And Stone
07.2021 - Current

Babysitter

Find A Babysitter
10.2020 - 03.2021

Bachelor of Marketing And Communications - Marketing And Communication

University of South Australia

High School Diploma -

Rostrevor College
Andrew Martino