Dynamic leader with a proven track record in the management of data, and how to leverage off the growing use of the data with innovative approaches to design innovative fit-for-purpose data analytics solutions to meet the organisational requirements of our stakeholders.
Cultivating high-performing teams through effective coaching and mentoring, driving continuous improvement.
Brings strong problem-solving skills and proactive approach to new tasks.
Known for adaptability, creativity, and results-oriented mindset.
Skilled in enhancing systems and aligning technical solutions with business objectives.
Skilled in developing and maintaining strong relationships and networks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Acting Director
Frontline Registry Strategy
01.2020 - Current
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Leveraged professional networks and industry knowledge to strengthen client relationships.
Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
Fostered culture of innovation, encouraging development of cutting-edge solutions.
Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Assistant Director / Senior Data Analyst
Australian Business Registry Services (ABRS)
02.2012 - 12.2019
Streamlined report generation processes, improving accessibility to critical business insights for decision-making.
Developed and maintained strong relationships with key stakeholders, ensuring alignment with organizational objectives.
Cultivated culture of continuous improvement, encouraging staff to innovate and propose solutions to operational challenges.
Established team priorities, maintained schedules and monitored performance.
Developed detailed plans based on broad guidance and direction.
Leveraged data and analytics to make informed decisions and drive business improvements.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Delivered comprehensive reports highlighting key trends, patterns, anomalies, presenting findings to senior management for informed decision-making purposes.
Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
Leveraged text, charts and graphs to communicate findings in understandable format.
Served as a subject matter expert on various projects, sharing valuable insights derived from extensive industry experience as a Senior Data Analyst.
Spearheaded the implementation of dashboard visualization tools, providing actionable insights for stakeholders and decisionmakers.
Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
Assessed large datasets, drew valid inferences and prepared insights in narrative or visual forms.
Led team in adoption of new data visualization tools, which improved stakeholder understanding of complex information.
Evaluated and integrated new data collection technologies, expanding breadth and depth of data available for analysis.
Analyzed data to identify root causes of problems and recommend corrective actions.
Created data models to support decision-making processes.
Deployed predictive analytics models to forecast future trends.
Implemented business intelligence solutions to increase operational efficiency.
Education
Diploma - Diploma in Management
TAFE QLD
QLD
Certificate III - Financial Services
TAFE QLD
QLD
Skills
Relationship management
Creativity and innovation
Data management
Data and business analysis
Developing innovative solutions to business problems
Developing and mentoring high performing teams
Effective Leadership
Stakeholder engagement
Process and business improvement solutions
Accomplishments
xx
Certification
Commissioner For Declarations since 1993
EL2 leadership Program - UNSW Business School October 2023
Virtual Leadership - ATO 2022
Data literacy Intermediate - UNSW Business school April 2021
Adaptive leadership Program - INSW Business school September 2020
The Contemporary Manager - ATO 2019
Project Management - Managing Tier 2 Projects - ATO
Research and Analyze the Strategy of Uber at Analysis of Uber's Business Strategy, International Strategy, and Corporate StrategyResearch and Analyze the Strategy of Uber at Analysis of Uber's Business Strategy, International Strategy, and Corporate Strategy