Andrew McFarlane
Kingswood
Summary
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonalds
12.2021 - 03.2022
- Crew worker, kitchen staff
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
HVAC Apprenticeship
Eastaway Services
06.2020 - 08.2021
- Air conditioning & Refrigeration apprentice.
- Maintenance on commercial and domestic properties.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Evaluated customer needs and feedback to drive product and service improvements.
Range Boy
Manawatu Golf Club
01.2016 - 12.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
Education
Air Conditioning
TAFE
Granville01-2021
Year12 -
Palmerston North Boys High School
12.2019
Skills
- Humility and Respect
- Teamwork and collaboration
- Customer service
- Multitasking and organisation
- Time management
- Problem-solving
- Customer engagement
Timeline
Crew Member
McDonalds
12.2021 - 03.2022
HVAC Apprenticeship
Eastaway Services
06.2020 - 08.2021
Range Boy
Manawatu Golf Club
01.2016 - 12.2018
Air Conditioning
TAFE
Year12 -
Palmerston North Boys High School
Similar Profiles
March MiMarch Mi
Customer Service Cashier at McdonaldsCustomer Service Cashier at Mcdonalds
Chloe NesterChloe Nester
Crew Member at McDonaldsCrew Member at McDonalds
HANNAH FISCHERHANNAH FISCHER
Manager in Training at McDonaldsManager in Training at McDonalds
Alexis GarciaAlexis Garcia
Crew Member at McdonaldsCrew Member at Mcdonalds
Atilla BasaraAtilla Basara
Acting Operations Supervisor at FedExActing Operations Supervisor at FedEx