Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
References
Timeline
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Andrew McGregor

Varsity Lakes,QLD

Summary

Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about CARePARK and the skills needed to advance professionally. Holds quality and teamwork in high esteem. Holds integrity and ethical conduct at the centre of working life.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Team Member

Bunnings Warehouse
Burleigh Waters, QLD
09.2023 - Current
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Resolved customer issues promptly in a professional manner.
  • Answered phone calls regarding inquiries about products or services.

Manager

The Star Entertainment Group
Gold Coast, Qld
06.2006 - 06.2022
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Collaborated with other departments to ensure timely completion of projects within budget constraints.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Recruited and hired qualified candidates to fill open positions.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.

Police Officer

NSW Police Force
Sydney
  • Patrolled assigned areas to detect and prevent criminal activity.
  • Assisted with the enforcement of all applicable laws, ordinances, and regulations.
  • Responded to emergency calls for service and provided assistance as needed.
  • Prepared detailed reports on incidents and arrests made.
  • Provided security at public events such as parades, concerts, or sporting events.
  • Investigated suspicious persons or activities to determine if criminal activity was present.
  • Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
  • Developed positive relationships with members of the community through outreach programs.
  • Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
  • Diffused active disturbances with de-escalation techniques, compassion and combat skills.
  • Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
  • Directed traffic at high-volume special events for public safety and order.
  • Responded promptly to activated alarms for fires and burglaries.

Education

Associate Diploma in Poilicing - Law Enforcment

Charles Sturt University
Wagga Wagga, NSW

Certificate IV in Workplace Training And Assessment - Vocational training

SafeCity
Oberon, NSW

Skills

  • Complaint Resolution
  • Equipment Operation
  • Cleaning
  • Cash Handling
  • Customer Service
  • Workplace Safety
  • Problem-Solving
  • Collaboration and Teamwork
  • Computer Skills
  • Quality Inspections
  • Safety Understanding

Certification

  • QLD unrestricted drivers licence.

Affiliations

  • Member of Bunnings workplace safety committee

Accomplishments

  • Twice awarded team member of the month amongst 5,000 team members.
  • Awarded commendations for my work by Australian and International Law Enforcement Agencies.

References

References available upon request.

Timeline

Team Member

Bunnings Warehouse
09.2023 - Current

Manager

The Star Entertainment Group
06.2006 - 06.2022

Police Officer

NSW Police Force

Associate Diploma in Poilicing - Law Enforcment

Charles Sturt University

Certificate IV in Workplace Training And Assessment - Vocational training

SafeCity

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Andrew McGregor