Andrew McPharlin

• Top performing agent that consistently meets every measured KPI (Sales targets, adherence, compliance, training).
• Responsible for coaching and mentoring fellow employees.
• Winner of multiple quarterly awards for outstanding results and going above and beyond duties.

• Second in charge to manager involving one-on-one coaching, reporting and running huddles/ meetings.
• Shown consistent ability to overachieve to sales targets and KPIs.
• Adherence to strict compliance and regulations in Insurance industry.
• Responsible for providing technical support and assistance to other Insurance Consultants.
• Facilitated and designed specialist sales courses relating to customer objections, handling curveballs and building rapport with clients.

• Overseeing an extensive portfolio of Large and complex accounts and act as the primary liaison between the Client and the corporation.
• Monitoring the day to day commercial performance of each account within a portfolio.
• Achievements constantly surpassing annual targets by developing new business and retaining current revenue.
• Contributing ideas for marketing, product development and strategies to retain revenue and new business acquisition.

• Assistant coach for under 18s football team, coached under Darren Jarman and Jason Blair.
• Team manager for Under 14s football team.
• Involved with coaching over 10 AFL listed players including premiership players,
  Jack Graham (Richmond) and Oleg Markov (Collingwood).
• Provided social support and assistance to struggling and underprivileged players and their families.
  

• Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
• Oversaw technical issues and troubleshooting requests to resolve user problems.

• Inbound/ Outbound sales consultant for a law firm, specialising in family, child support and divorce law.
• Generated sales leads through SEO, AdWords and Social Media management.
• Created, updated and maintained internal customer database.
• Designer and host of the firm's websites, landing pages and online marketing presence.
• Created and edited legal documents to be proofed by qualified solicitor.