Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Andrew Micallef

Melbourne- Rockbank,Victoria

Summary

  • Accomplished auditing professional polished in risk mitigation and cost reduction strategies. Completes audits for clients in diverse industries and executes planning strategies to enhance financial positions. Focuses on delivering high-quality results and producing exceptional work. Detail-oriented Internal Auditor with well-established knowledge of control process validation. Trained in audits and known for great attention to detail, exemplary auditing skills, and commitment to excellence.
  • identified issues with why payments are in arrears
  • Joint consultation with in internal management to discuss progress reports payment options

Overview

1
1
year of professional experience

Work History

Collections & Recovery Specialist

Castrol Fuel - Dexion
Melbourne - St. Lib, Victoria
10.2022 - 03.2024
  • Managed a portfolio of accounts while meeting monthly goals for collections performance metrics.
  • Performed skip tracing activities, such as calling references and conducting online research, to locate debtors who had moved or changed contact information.
  • Prepare CRAB Reports
  • Record keeping Data Digital accounts
  • Ensured that all customer data was kept confidential according to company policies.
  • Monthly Data Analytics on recovery collections
  • engaging with clients in arrears plan payments
  • conscript consignments invoice slip notes from scanned interface client account details
  • Digital collating of accounts monthly installments

Collections Debt Recovery

Victorian law Enforcement
Melbourne , Victoria
July2020 - 08.2022
  • Investigated customer credit histories to identify potential risks and liabilities.
  • Relationships with external third parties insolvency practitioners involved in the debt recovery process.
  • Negotiated with customers to resolve overdue accounts in a timely manner.
  • Collaborated with internal departments such as finance and credit control to ensure compliance with relevant regulations.
  • Membership details up date accounts of proforma spreadsheet
  • Managed relationships with external parties insolvency practitioners involved in the debt recovery process.
  • emphasizing the issues as how to ensure payments are resolved as per agreement

Education

High School Diploma -

Swinburne University - Prahran Campus
Melbourne, VIC
03-2012

Human Behavior Counselling Diploma

Diploma of Counselling
Monash University Clayton - Sydney University
02-2008

Skills

  • Portfolio Management
  • Loss Mitigation
  • Credit analysis
  • Financial Counseling
  • Skip Tracing
  • Legal Compliance
  • Records Maintenance
  • Account Reconciliation
  • Outbound Calling
  • Account Review
  • Customer research
  • Debt Negotiation
  • Investigation due diligence
  • Performance Improvements
  • System Maintenance
  • Stress management techniques
  • Strong negotiation skills
  • Call center background
  • Risk Management

Affiliations

  • Social events
  • Family commitments

Accomplishments

  • Awarded employee of the 2 months straight
  • Employee runners up for collections obligations at the National Australia Bank
  • Accepted on another occupation Award for Excellence

Languages

English
Professional

References

References available upon request.

Timeline

Collections & Recovery Specialist

Castrol Fuel - Dexion
10.2022 - 03.2024

Collections Debt Recovery

Victorian law Enforcement
July2020 - 08.2022

High School Diploma -

Swinburne University - Prahran Campus

Human Behavior Counselling Diploma

Diploma of Counselling

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Andrew Micallef