Andrew Murphy
Frankston,VIC
Summary
Dynamic professional with extensive experience as a Haul Truck Operator at Heidelberg Materials, excelling in heavy equipment operation and maintenance. Proven track record in promoting safety and efficiency, while fostering teamwork and collaboration. Recognized for achieving high customer satisfaction and retention through effective communication and problem-solving skills.
Professional operator with robust experience in heavy machinery and haul truck operations, ensuring efficient and safe transportation of materials. Strong focus on teamwork, reliability, and adaptability to changing work conditions. Skilled in equipment maintenance, load management, and following safety protocols. Known for excellent problem-solving abilities and consistent delivery of high-quality results.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Pest control professional with solid track record in identifying and eradicating pest issues. Known for collaborating effectively within teams and adapting to dynamic work environments. Expertise in pest identification and safe application of control measures, coupled with reliable and flexible work ethic.
Overview
10
10
years of professional experience
Work History
Haul Truck Operator/Maintenance Technician
Heidelberg Materials
03.2023 - 01.2025
- Hauled materials for road construction, large industrial use, construction and agriculture.
- Maintained truck logs or time recordings as required by state and company policies and regulations.
- Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.
- Operated with safety and skill to avoid accidents and delays.
- Promoted a safe working environment by actively participating in safety meetings and training sessions.
- Completed routine maintenance on truck to keep in working order.
- Completed preventive maintenance checks and basic repairs to vehicles.
Certified Pest Control Technician
Moxie Pest Control
01.2019 - 03.2023
- Safeguarded public health by effectively managing pests known to cause harm or transmit diseases such as rodents, insects, or wildlife intruders.
- Educated customers on pest prevention techniques, empowering them to maintain a healthy environment in their homes or businesses.
- Increased client retention through thorough inspections and customized pest management plans.
- Exceeded company performance benchmarks by consistently achieving high customer satisfaction ratings and low callback rates.
- Contributed to a positive work environment through punctuality, professionalism, cooperation with coworkers, and a strong work ethic.
- Demonstrated versatility in handling a wide range of pests, tailoring treatment methods accordingly for optimal results.
- Performed detailed site assessments to identify potential pest-related risks or hazards before initiating treatments.
- Prepared reports and kept detailed records of pest control activities.
Warehouse Manager
United Postal Service (UPS)
02.2017 - 01.2019
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Sales Associate
Office Max
09.2014 - 02.2017
- Sold computers/computer components, printers, tablets and other electronics for commission as well as provided technical assistance for customers and assumed other standard retail duties including cashiering, inventory, stocking, and store housekeeping.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Collaborated with team members to achieve monthly sales targets.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Knightdale High School
Knightdale, NC, United States06-2016
Skills
- Heavy equipment operation
- Heavy equipment maintenance
- Hazard Identification
- Safe driving practices
- Chemical safety
- Structural repair
- Sanitation practices
- Hiring and training
- Warehouse operations
- Customer service
- Teamwork and collaboration
- Sales expertise
Accomplishments
- Consistently ranked in top 50 of 2000+ employees nationwide based on customer testimonials at Moxie Pest Control.
RECOGNITION
My passion for my career in the pest control industry lead for me to stand out among my colleagues in regards to technical knowledge and customer service, routinely receiving exemplary client feedback. I was recognized as Employee of the Month on 4 separate occasions during my tenure at Moxie Pest Control.
Languages
English
Native or Bilingual
Timeline
Haul Truck Operator/Maintenance Technician
Heidelberg Materials
03.2023 - 01.2025
Certified Pest Control Technician
Moxie Pest Control
01.2019 - 03.2023
Warehouse Manager
United Postal Service (UPS)
02.2017 - 01.2019
Sales Associate
Office Max
09.2014 - 02.2017
High School Diploma -
Knightdale High School
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