Andrew Neilly

• Highly motivated and reliable with good awareness to customers needs.
• Capable of multitasking in a fast pace environment will remaining calm and professional.
• Fun and friendly with fellow employees and customers providing a good experience around the restaurant for everyone.
• In depth knowledge of the menu to help customers with any questions, concerns for dietary requirements.
• Ability to up sale products to customers and carry out stock inventory checks.

• Welcomed guest arrival In a fun and friendly manner, taking them to allocated tables and providing them with a menu overview.
• Took drink and food orders providing recommendations and information on portion sizing.
• Attended to guests needs ensuring satisfaction with meals and the service as a whole.
• Informed guests on specials and upsold food and drink to customers.
• Helped other sections falling behind to improve the flow of the restaurant as a whole while staying attentive my own section.
• Motivated team through providing hands-on practical support to all members of staff on duty.

• Greeted guests promptly in a friendly and professional manner, guiding them through the menu and making personalized recommendations based on their preferences.
• Effectively communicated with kitchen staff to ensure timely and accurate preparation of orders, minimizing wait times and maximizing guest satisfaction.
• Managed a high volume of tables during peak hours, demonstrating excellent multitasking and prioritization skills.
• Processed payments accurately and efficiently, handling cash, credit card transactions, and maintaining a balanced cash drawer.
• Collaborated with team members to maintain a clean and organized dining area, including resetting tables and restocking supplies as needed.
• Received positive feedback from guests for providing attentive service and creating a welcoming atmosphere.

• Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
• Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
• Assisted food and drink runners for orders to my section to allow the restaurant to flow more efficiently and keep guests satisfaction high.
• Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations.
• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.

• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Informed guests about the menu and current food and cocktail specials.
• Attended to customer's needs proactively for first-class waiting service.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

Provided an excellent, friendly service to customers. Ensured table's were ready and presentable to guest's arriving. Helped with menu enquiries and checked on guests' to ensure everyone was satisfied with their meal and beverages. Coordinated with other waiters and employees so everything ran smoothly. Resolved complaints from guests by listening to issues and concern's and notifying the restaurant manager. Issued bills and collected payments.