Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Nix

Maroochydore,QLD

Summary

Achieved a top 5% sales ranking at Harvey Norman, consistently exceeding quarterly sales goals by 120% and generating $2.7M in revenue. Demonstrated expertise in client acquisition by securing over 50 new accounts in one year through targeted outreach and referrals. Recognized as 'Top Performer' multiple times for exceptional sales achievements and consistent KPI fulfillment.

Overview

2026
2026
years of professional experience

Work History

Floor Manager

SAYDEE'S Hand Car Wash
2025 - Current
  • Demonstrated a genuine passion for sales and fostering customer relationships.
  • Achieved daily sales closures via in-person and phone communication, fulfilling KPI objectives.
  • Proactively contributed to business growth through direct customer engagement.
  • Derived joy from witnessing customer delight and promoting transparency.
  • Streamlined workflows by implementing process improvements that minimized downtime.
  • Mentored staff on best practices in customer service, elevating service quality.
  • Managed employee performance effectively, resolving challenges to meet targets.
  • Conducted daily opening and closing procedures to maintain financial integrity and readiness.

Casual Store Assistant

K Mart
11.2013 - 01.2016
  • I assisted with general Customer Service, Registers (point of sale), Front Door Greeting and Security and providing assistance to customers at all times while working.

Floor Manager & Sales Professional

Harvey Norman Computers
11.2017 - 2025
  • Achieved record revenue and profit margins in high-end retail sector in Australia.
  • Delivered exceptional performance in retail sales with emphasis on customer satisfaction.
  • Implemented inventory management systems to enhance stock accuracy and availability.
  • Supervised daily operations to ensure compliance with company policies and procedures.
  • Coached and mentored employees, improving team performance and service quality.
  • Analyzed sales trends to guide strategic decisions regarding product placement and promotions.
  • Resolved customer complaints promptly, enhancing overall satisfaction through proactive service initiatives.
  • Fostered a supportive work culture that reduced employee turnover and promoted professional growth.

Education

Proprietor In Training

Harvey Norman
Maroochydore, QLD
02.2025

Hospitality Certificate 3

ATEL
Albury, NSW
09.2015

Year 12 - Mathematics, Business,

Xavier High School
2015

Skills

  • Workforce management and relations
  • Policy compliance
  • POS system expertise
  • Operational oversight
  • Performance enhancement
  • Marketing strategies
  • Negotiation and conflict resolution
  • Customer service excellence
  • Lead generation
  • Loss prevention
  • Leadership and teamwork
  • Effective decision-making
  • Goal achievement
  • Problem resolution
  • Professional demeanor
  • Scheduling expertise
  • MS Office proficiency
  • Sound judgment
  • Team-building initiatives
  • Reporting skills
  • Software proficiency
  • Performance evaluation
  • Negotiation

Timeline

Floor Manager & Sales Professional

Harvey Norman Computers
11.2017 - 2025

Casual Store Assistant

K Mart
11.2013 - 01.2016

Floor Manager

SAYDEE'S Hand Car Wash
2025 - Current

Proprietor In Training

Harvey Norman

Hospitality Certificate 3

ATEL

Year 12 - Mathematics, Business,

Xavier High School
Andrew Nix