Andrew O'Brien
South Melbourne,VIC
Summary
Accomplished Warehouse Manager with a proven track record at Shorty's Liquor, enhancing inventory accuracy and boosting efficiency through strategic implementations. Skilled in forklift operations and staff supervision, I have successfully led teams to achieve significant improvements in order fulfillment and safety standards, ensuring seamless operations and high customer satisfaction.
Overview
22
22
years of professional experience
Work History
Warehouse Manager, Operations & Stock Control
Shorty's Liquor
10.2022 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Operations & Stock Controller
Shorty's Liquor
03.2020 - 10.2022
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Maintained awareness of industry best practices in stock control and inventory management, incorporating relevant ideas into company procedures for continuous improvement efforts.
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Determined and performed appropriate adjustments of authorized stock levels.
- Optimized warehouse organization for improved accessibility and faster order fulfillment times.
- Managed the implementation of a new inventory management system, resulting in more accurate tracking and forecasting capabilities.
- Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
- Supported sales team by ensuring product availability, contributing to higher customer satisfaction rates.
- Streamlined stock management processes for increased efficiency and reduced waste.
Group Stock Controller
W.Short Hospitality Group
03.2018 - 02.2020
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Maintained awareness of industry best practices in stock control and inventory management, incorporating relevant ideas into company procedures for continuous improvement efforts.
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Determined and performed appropriate adjustments of authorized stock levels.
Stocktaking Account Manager
Barmetrix
03.2015 - 02.2018
- Demonstrated strong attention to detail while counting items, ensuring minimal errors during the stock-taking process.
- Collaborated with team members to achieve timely completion of comprehensive stock audits.
- Maintained a clean and safe working environment by adhering to safety guidelines during all stock-taking activities.
- Employed excellent time-management skills to balance multiple responsibilities related to inventory control effectively.
- Improved inventory accuracy by conducting regular stock counts and updating records accordingly.
- Assisted in reducing stock discrepancies by diligently identifying and reporting variances between physical inventory and system records.
- Provided valuable input towards continuous improvement initiatives aimed at optimizing stock management processes within the company.
- Completed physical inventory counts each month.
Operations Manager
Shorty's Liquor
07.2011 - 02.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
Store Manager
Shorty's Liquor
06.2006 - 06.2011
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Liquorland
03.2003 - 06.2006
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
St Ignatius College Riverview
Lane Cove, NSWSkills
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Inventory and stocking
- Delegating work
- Hiring and training
- Loading and unloading
- Order picking and processing
- Employee safety
- Problem-solving
- Staff supervision
- Order fulfillment
Timeline
Warehouse Manager, Operations & Stock Control
Shorty's Liquor
10.2022 - Current
Operations & Stock Controller
Shorty's Liquor
03.2020 - 10.2022
Group Stock Controller
W.Short Hospitality Group
03.2018 - 02.2020
Stocktaking Account Manager
Barmetrix
03.2015 - 02.2018
Operations Manager
Shorty's Liquor
07.2011 - 02.2018
Store Manager
Shorty's Liquor
06.2006 - 06.2011
Store Manager
Liquorland
03.2003 - 06.2006
High School Diploma -
St Ignatius College Riverview
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